Question about Kenmore 73503 Stainless Steel Bottom Freezer Refrigerator

1 Answer

Air is not circulating properly. will not make ice cubes due to cold air not making it into ice compartment. there is a circuit board inside rear access panel and when the test button is pushed, it seems to test all functions. at that time the air circulates ok but all display led's are lit and none of the buttons do anything. if test button is pressed again, a 22 is displayed in the fridge and freezer setting display. if pressed again a 33 is displayed. pressed one more time to go back to normal mode but with no air circulation. looking for reason that the air is not circulating. Kenmore model 795.78403.801 about 2 years old thank you

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kenmore Master
  • 2,605 Answers

Hello,

Welcome to FixYa.
Based on what you're describing, I'd suspect the issue is with what LG (that's the builder of your model of Kenmore) refers to as the "duct connector. (don't ask me why they call it that ?)
First though I'll ask you, it's important to note if the fridge provided any error code when this problem originated ? something like a "ERR-FF" in the display ?

What it is essentially is a blower motor inside a duct assembly that provides cool air to the icemaker assembly, as shown here...

air is not circulating properly. - macmarkus_408.jpg

macmarkus_409.jpg

It's a little pricey for such a small component at around $130 - $160USD. but don't confuse it with the other motor in the freezer which is the evaporator fan motor, they are not the same nor are they interchangeable.

I may have a test program I can provide for you and I will search my files as soon as I post this, but based on my experience it is likely the culprit.


I'll watch for your post and be glad to assist you in solving this problem in whatever manner I can.

Thank you for choosing FixYa.

Regards,

Macmarkus :)

Posted on Mar 17, 2011

  • Mark MacDonald
    Mark MacDonald Mar 17, 2011

    Hello again,



    I found some info I alluded to in my initial post, I new I had it on this PC somewhere.



    First you can initiate a test mode for functions as follows below, if the attachment is too small to understand let me know. I can email it to you if you want to provide an email address.






    The other way to test the ice maker fan motor directly is via the control board voltage/value test on connector #4 as shown here.






    **This test is intended for experience technicians and requires the unit to be energized/plugged in...please use caution**



    At the control as shown above, test the pins for voltages indicated here...






    Let me know what you discover through these suggestions and I'll assist you in any manner I can or if you think this is something beyond your scope of doing it yourself please call in a pro...safety first.



    Thank you for choosing FixYa. Please take a moment to rate the solution/assistance I've provided here for you today. Good luck.



    Regards,



    Macmarkus :)

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ice cubes are too thin. Making on time, but no volume due to small cubes. What part will correct this?


Well this thing is made to make ice cubes so if the ice cube are to small thin then you water supply must be restricted because its cold enough to make the ice just the volume of water isn't their .Check the feed system for restrictions .

Jun 01, 2015 | Whirlpool Gold Series GI15NDXT 15"...

1 Answer

Upper portion (frig not cooling properly) Lower portion (freezer) forming ice on #3 setting.


Is it forming ice or frost? It sounds like an automatic defrost problem. If the freezer frosts up it won't circulate enough air up to the fresh food compartment. Try defrosting it manually for 24 hours by shutting it down and leaving the freezer door open. Afterwards, if it resumes normal operation I would bet that there is something faulty in the defrost circuit, i.e., defrost heater not working or defrost control.

Feb 23, 2011 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Side by side refrigerator/freezer. Refrigerator warm but freezer is cold and Ice maker works well.


evaporator iced up so air cant circulate to fidge compartment... either defrost heater blown.... or air circulation fan caput... maybe seal around freezer door not very good so excess moisture getting inside...

Feb 06, 2011 | Maytag Refrigerators

1 Answer

FREEZER DOES NOT KEEP FOOD FROZEN, ICE MAKER MAKES LITTLE ICE, REFRIGERATOR NOT AS COLD AS IT USE TO BE


The problem is most likely either the defrost timer, and/or the defrost heater element(s) are faulty. The problem is that the defrost heater elements are not functioning properly and the evaporator core is actually freezing up and blocking the air flow through the evaporator core and also freezing up the thermal sensor, and when that happens there is no longer enough cold air being circulated through the refrigerator (that is actually how the unit operates and air must be able to flow through the evaporator core and then be circulated throughout the refrigerator to properly function) and as a result the refrigerator stops functioning and food can even thaw out in the freezer although the freezer seems to be iced up. (Usually at the rear wall where the evaporator core is located)

(Air flow through the evaporator core and cold air circulation and re-circulation through the refrigerator is performed by the air circulation fan and it also must be functioning)

Be sure to only use a blow dryer (with a towel on the bottom of the freezer) to thaw out the evaporator core and do not use any hard or sharp objects or the evaporator core can be damaged. The defrost timer can be located inside of the refrigerator itself, (see lower image) or it can be mounted outside usually either behind the air intake cowl or kick panel at the front base of the refrigerator, or most likely located behind the service panel on the rear of the refrigerator, and usually if the defrost timer is turning then it is most likely working, however the defrost timer can move very slowly and you can place a mark on the timer and the housing to check after about fifteen minutes to see if the position on the defrost timer has changed. The deforst timer on newer digital models can be built into the circuit board and is not a seperate timer mechanism.

Here are some images that should be similar to your situation to help assist you, and let me know if you require any further assistance.


a5daa7f.jpg

8cf8501.jpg

Oct 03, 2010 | Kitchen Ranges

1 Answer

Freezer side will not keep ice cream, popsicles or orange juice frozen. it will make ice in ice cube trays-the ice maker makes very few ice cubes.



If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check
, defrost heater, defrost thermostat.
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Jul 06, 2009 | Frigidaire FRS6R5EMB Side by Side...

1 Answer

Ice maker is making crushed ice even though the switch is on cube


If you remove the bucket you will notice in the rear of cabinet that there is a u shaped metal arm that rotates the bucket auger. The arm rotates one way for cubed and the other for crushed ice. If the motor operates one way then it should go other way as well. Control for this is the actual selection switch above dispensor compartment. It is a circuit board and would need replaced for proper repair," removing cover can be difficult it depends on the type," If you don't mind crushed all the time then you can remove bucket, there is a U shaped arm,remove it and panel in rear of freezer, on the motor that arm was bolted to, reverse the two wires in order to make motor run opposite of previous setting," motor is designed to do this,switch offered selecting either way and now doesn't work." This is a permenant solution to change to cubed same thing would have to be done. The circuit board isn't to expensive and once you figure out how to remove it is a much easier repair than other way.

Apr 23, 2009 | Refrigerators

1 Answer

GE side by side not very cold on fresh food side


there is one of two thing that could be going wrong here ; you may have a bad evap fan mtr and control board or yourr damper is not opening properly. i would say you have the later of the two due to the fact the rf is still making ice. one thing that causes this issue is too much weight in the door causing the door to lean and not trigger in door light switch or the switch itself is damaged. the door hinge and camm assembly can be adjusted from the bottow using a standard socket set

Jun 09, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

We have a Whirlpool gb22dk refrigerator freezer. The bottom freezer keeps meat frozen but will not keep sea food ice cream bread ect frozen. This fridge came with our house which we purchased 2 years ago...


1st.Check the freezer door gasket for any place it maybe torn or not making a 100% seal when you close the door.That would make temperature drop. 2nd.take off bottom kick plate so you can look under the refrigerator.Using a flashlight make sure there is not alot of lint / dust stuck on the coils .If there is remove it carefully and you will see temperature lower. PLEAS RATE THIS!

Jun 09, 2008 | Whirlpool Refrigerators

1 Answer

Refrigerator model NoGC20C7C3Ewith fridge setting just on and freezer setting low following defrosting the operation seams ok but deteriorates with ice forming on the rear freezer panel and the lower...


Defrost system problem. Could be in heaters, defrost thermostat, or defrost timing circuit. Freezing in vegetable section is due to air back flow related to frozen evaporator coil in freezer compartment.
Colder air settles and warmer air raises.

Ice maker problem is separate. Bar up engages micro switch that is supposed to shut it off. Bad micro-switch?

May 27, 2008 | Maytag Refrigerators

Not finding what you are looking for?
Kenmore 73503 Stainless Steel Bottom Freezer Refrigerator Logo

Related Topics:

180 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

minguy15

Level 1 Expert

18 Answers

mike cooper

Level 3 Expert

884 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...