Question about Whirlpool GHW9250M Front Load Washer

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Whirlpool Duet GHW925OMW2 First we had problems with door latch, so we replaced that. Now code F11 keeps coming up. What do we do now?

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The problems you're having stem from the CCU circuit board (inside machine, top, back, plastic case) there are bad solder joints (also called cold solder joints) on the circuit board where the spade connectors and relays (5 of them) are supposed to be securly soldered to the circuit board. The loose joints control the communications between the door lock (code FdL) the Motor control section (code F11) and the main circuit board. The cure is to remove the top of the washer then remove the CCU plastic case with the circuit board, it's easier that way, then remove the board and touch-up those solder points I mentioned. They're easy to spot, they are the biggest solder joints on the board. Remember to mark all the connectors, they are keyed but you should mark them anyway. If you're not up on soldering techniques, just remove the case with board and take it, along with this response, to a good appliance repair shop and they should be able to help you out. Good luck.

Posted on Mar 17, 2011


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Communications error.

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  • Jan 30, 2016 | Dryers

    1 Answer

    We have a whirlpool duet washer that flashes F11 and will not start, I made sure the door shuts tight and also tightened the plastic latch that was loose, still not responding, please advise what you think...


    The F11 error code means that the motor control unit& the central control unit aren't communicating with each other

    It could be a loose wire connection between the MCU/CCU or either one could be defective


    Jul 30, 2011 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Whirlpool Duet Sport Model WFW8300SW0 basket won't

    The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

    If Pause/Cancel does not work:
    1. Unplug washer or disconnect power for one minute.
    2. Plug in washer or reconnect power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, call for service.

    I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

    Hope helps.

    Jun 27, 2011 | Whirlpool Duet Sport HT WFW8400TE Washer

    1 Answer

    I have a whirlpool duet washer with error code f 11 please help!!!!

    The F11 error code means "Motor control unit error". If there is nothing wrong with the wire harness, then looks like the motor control unit (MCU) has to be replaced.
    I would FIRST replace the door latch/lock assembly it has cleared this problem for some people and is the cheapest part for this problem.
    It can be found here:

    Mar 20, 2011 | Washing Machines

    1 Answer

    Duet Sport HT WFW8400TE Washer: hello i have a whirlpool duet we originally had an...

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    I had same error code F11 and DL.....I sprayed the door lock (inside) with far works OK

    I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

    Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

    DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

    I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
    There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
    Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
    Reverse order for the install!
    Thanks again for your posts which led me in the right direction!

    May 16, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

    1 Answer

    Another F 11 Problem

    Hello, Here is a link to a tec sheet whirlpool duet. gives you the other potential causes for the f11 error code and ways to diagnose what your problem is...Was very helpful to me when duet came out...Hope this helps...Mike

    Aug 15, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    We keep getting a f11 and fdl code on our whirlpool duet front loading washer. Also we can't get the door to unlock, any suggestions?

    "F11" is a Serial Communications error code. The following link explains:

    The "Fdl" error code indicates a problem with the door latch, which may be the reason why the door will not unlock.

    Now...before assuming you have any failed components, try unplugging the unit for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). In many cases, these error codes are erroneous and can be reset in this manner. If the error code reappears following a CCU reset, then you have a legitimate problem.

    Read through the link provided for pointers on how to troubleshoot the F11 error code. The two errors in conjunction with each other, usually indicates a failed CCU. The CCU controls the latching mechanism on the door. If the CCU is not communicating with the door latch correctly, the latch doesn't operate and you get the additional error code (Fdl).

    You can trace the wires from the door latch to the CCU and unplug and reset them one at a time to make sure you have a good electrical connection as well. Do the same on the door latch end as well. To access, you simply need to remove the top panel of the washer. Remove the three screws in the back of the washer that holds the panel in place. With the screws removed, the panel will slide back and then lift off. The CCU is located directly behind the wash tub in the top center of the washer. NOTE: Make sure you UNPLUG the washer while doing this.

    If you need to retrieve your clothes and the door remains locked, there is a manual release you can use to open the door. The following link explains:

    I know this may be a lot to read through. Try the CCU reset first. This is the easiest option and doesn't require you to remove anything. Hopefully, this will correct your problem(s).

    If you still have questions, please let me know. I hope you find this information helpful.

    Jun 11, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    Error code f11

    F-11 is communication error between the Motor control unit and the Main CCU. Either of these or both could be bad. Sometimes unplugging all the connections from the CCU (under top panel) and plugging them back in will fix the problem. If fixed, there's a bad connection at the CCU.

    Feb 17, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer


    these error codes are not specific FDL can mean door latch failure .it can also mean the ccu board has failed also F11 can mean mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor. if you do not know how to diagnose with out error code you may end up buying wrong part. sometimes doorlatch is not problem central control board CCU is

    Feb 11, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    F dL symbol on Whirlpool duet HT

    It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

    Jan 09, 2009 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

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