Question about Panasonic Home Theater System System

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Chang error on my secon panasonic home theater reciever in 2 weeks...sent by dell and they both show "chang error" and will not do anything else.

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I would like to be of some help to you, but I could use a little more information.

This is your second Panasonic home theater receiver in two weeks with the same error.

I assume that you got the first one and had this error and you sent it back because of the error. You got the second one and are getting the same error.

If you could tell me the model number of the receiver it would help. You can find it on the back of the receiver on a sticker along with the serial number. I don't need the serial number, just the model number. Not all errors are the same for every model.

When this error happens, have you loaded a disc into it, or do you just turn it on and this is what happens?

It is unlikely that both of the receivers are defective in the exact same manner, so it may be something to do with how you have set it up.

One thing to check is to see if it has any transport locks on it. Some DVD players have something like a red plastic locking key inserted into the mech to keep it from getting out of alignment while being transported. If your receiver has one of these it may be on the bottom or the back of the receiver. Without knowing what model you have I can not be certain about if it has a transport lock or not. If you find one, you normally need to turn it about a half of a turn and pull it out.

Check your owners manual or look for a paper shipped along with it that may explain what you need to do. Many good and helpful things can be found in the owners or operation manual that comes with every new piece of equipment.

If this was not helpful for you please respond back with the information I have asked for and more detail about what you have actually done to try and make this work.

Thanks

Dave

Posted on Aug 02, 2008

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