Question about HP Laserjet CM 1312NFI Color Printer

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I have problem in my HP Color LaserJet CM1312 MFP series printer. Firstly , when i open it ,it make a noise , secondly, when i did photocopy the paper when go out , it appeared in the middle of the paper very big black line also it is not do scan as well,but the print out is work well

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You should try to restore the computer to previous datewhen it was working all fine.. this link should help you doing that.. Howto restore the computer to a previous state

Posted on Mar 16, 2011

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Dial HP Technical Support Phone Number 1@8@7777@88@96@9 for you to helpline number like, setup & install, hp printer customer service phone number and etc.
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How to scan to PDF


This question was answered in HP communities, pleas look at the screenshot attached on this page: http://h30499.www3.hp.com/t5/Multifunction-and-All-in-One/Scanning-to-PDF-with-Hp-color-laserjet-cm1312nfi-Mfp/td-p/1110889

Feb 26, 2013 | HP LaserJet CM1312 All-In-One Printer

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Bought a new macbook air and want to install my Color LaserJet CM1312 MFP. when connected via USB the printer prints. however if i use the set up assistant, the printer is not recognized. can not install...


Deleting the printer and then reinstalling it using the Gutenprint Drivers for the HP 1300 Series in the Add Printer pull down will allow you to print B/W. This works wirelessly over an Airport Extreme, so I assume that it will work wired. I am searching for a solution that prints in color. Amazing that HP and Apple seem content to orphan such a widely-used and relatively recent MFP.

Sep 05, 2011 | HP LaserJet CM1312 All-In-One Printer

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Hp clj cm1312 mfp firmware corrupt ready 2 download, What to me to do? Help, please


You will need to apply the firmware to the machine. I've attached the link to hp site for you to download the firmware file as well. Below the link is the directions on how to accomplish this, as well you can see the same directions on via the link provided

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3558903&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=t2-85206-1

Firmware Update Notes:
  1. The Firmware Update Utility uses the USB connection to the printer.
  2. The HP Color LaserJet CM1312 MFP print driver software must be installed prior to using this utility.
  3. The HP Color LaserJet CM1312 MFP printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
  4. Depending on the processor speed of your PC, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the PC screen completes, this is normal.
  5. Once the update process has started, do not use your PC for any other activity until the process is complete.
  6. Do not power cycle the product or the PC until the firmware update process is complete.
Process:
  1. Download the flash firmware updater file from HP.com to the PC desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the file CM1312_MFP_Series_FW_Update-20100616.exe flash firmware update utility file. An HP firmware update window will open.
  4. Select the appropriate CM1312 MFP driver in the dialog window. If you assigned a different name to the HP CM1312 MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the PC during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Printing Document - Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
  9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
  10. If it is desired to verify the update, use the control panel reports menu under setup to print a configuration report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20100616

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