Question about Microsoft Xbox 360 Console

3 Answers

Dash keeps reading open tray - Microsoft Xbox 360 Console

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  • Microsoft Master
  • 1,623 Answers

The laser on the dvd drive is failing , hence why it is showing open tray. Either replace the laser, or replace the drive, if you replace the drive you will need to read your current drive and flash a dvd drive key to your new one, otherwise your xbox will not play any of the discs. You can adjust a potentiometer on the laser head to see if that will fix it but you would need a multimeter to accurately read the adjustment. If you were to turn the potentiometer too much or too little it will make it worse than it is now

Posted on Mar 16, 2011

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  • Contributor
  • 18 Answers

This is a disc reading error, and there's several ways it can occur.

1) Check the disc you are using. If it's dirty, then clean it and try again. If it's damaged and you have a resurfacer, try using that. Also, try other discs to see if it's only one disc that's causing the problem.

2) Your system cache might be causing a problem. To clear the cache, turn on the console, and go to My Xbox. Now select System Settings, and then Memory. Highlight the hard drive, press the Y button, and then Clear System Cache. Try the disc now.

3) A hard drive or other memory unit might be interfering with disc reading. Remove the hard drive and any memory units or USB drives from the console. Try the disc. If it works, add each unit one by one until you find the problem. If it's the hard drive, then contact Microsoft about a replacement.

4) The disc tray might be physically damaged. Sometimes this can be observed. Close your disc tray and take a close look at it. If it looks crooked in any direction, the Xbox might not detect it as closed. You also might try using a lens cleaner if you have one.

5) If all of this fails, then the last course of action is to call Microsoft and ask about repairs.

Good luck!

Posted on Mar 16, 2011

  • Eddie Chen Mar 23, 2011

    Also, just throwing this out there, don't know how helpful it will be, but i repaired a friends console which was suffering from open tray. I opened the tray, grabbed the laser, and slid it back and forth 2 times. It worked after that. I guess something got jammed, so the laser couldn't move to read the disc? I've had this happen to several different consoles, and i wouldn't be surprised if people are throwing out perfectly good dvd drives because they didn't try this...just throwing it out there. Try that.

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  • Master
  • 767 Answers

No need to flash the drive or extract code from the old drive
just swap the P.C. board. and the three most likely reasons
are a wake laser ( they cost 20.00 new )or a weak spindle
or worm gear motor ( that will likely need a full drive replacement. 35.00 for new drive,and their easy to swap.

Just a little more info

Hope that helps


Rob

Posted on Mar 22, 2011

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webethpsap
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SOURCE: x box tray keeps, opening and wont read games. power light keeps flashing

360 or regular????

Posted on May 25, 2009

XboxRepKit
  • 168 Answers

SOURCE: not reading discs open tray keeps comming up

This is more than liekly your laser that is dead and its possibly a samsung drive, be careful when buying a new laser because there is a lot of dodgy ones around at the minute which can damage your machine or at the very least will be inferior and not last long.



XboxRepairKit.co.uk

Posted on Sep 26, 2009

  • 1 Answer

SOURCE: it keeps saying open tray and wont read the disc

Or you can purchase the same model dvd drive for the xbox 360 with the same firmware version on ebay and swap the pc boards inside the dvd drives from the old one to the new one. Which is pretty easy unless you have other wires that are non detachable. Youll have to note the position the cables are in and the way the tabs to the cables fit in. If It has non detachable wires you could always snip them strip them and attach the likewise wires of each kind from each dvd drive to each other as long as they run to the same place. This is simpler than it sounds. Youll need liquid electrical tape, T6 to T10 star drivers to dissassemble the case and a small phillips screwdriver for the dvd drive disassembly and wire stripper tool or knife. Be sure to leave a little length if you have wires that wont detach when you cut them so you have room to work.

Posted on Oct 11, 2009

  • 6 Answers

SOURCE: system will not read disk. keep getting open tray

Your system can possibly be dusty inside or the disk may be scratched real bad. Buy a keyboard airbrush can and spray the air inside to see if you can clean it.

Posted on Dec 02, 2009

Peter Fix
  • 187 Answers

SOURCE: xbox not reading disks

Hello there

From what you have said it sounds like you have the DISK DRIVE READ ERROR

The main causes are Hardware failure, overheating or wear & tear.

You may need to perform simple maintenance, clean or in some cases adjust settings.

To get the best advice on where to start I recommend a GOOD REPAIR GUIDE, From this you can fix the problem at home and avoid any large repair bills. Its easier than it sounds when you have help from the guide.

I used Gamer Fix to get the best guides

The other solution would be to send the console off to its manufacturer, This is free if your still in warranty. If your console is out of warranty then the usual price of repair is $150

I am Glad I could help and You can help others by rating this Post or leaving a comment.
Many thanks

Peter Fix

Posted on Jan 19, 2011

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