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My laptop will not load Windows. I have tried to start it in safe mode, but it shuts down and restarts. Do you think that this is a hard drive issue.

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Could be a few things, it could be a bad hard drive, it could be other faulty hardware, the windows installation could be messed up. First things first if you have any important data try and back it up. If it is a hard drive that is going bad you want to catch it in the early stages. The first thing to try would be to try a repair install of your OS, I'm assuming you have windows xp or vista. If you need help with doing a repair install or ways to backup your data post a comment on this question.

Posted on Aug 02, 2008

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My del studio laptop doesn't shut down


You could have a corruption in the script or a process that won't stop. Try holding down on the power button until the screen goes dark and all lights go out. That is a hard shut down without saving settings. After it shuts down (finally) power it back up. Hit the F8 key on your keyboard the moment your machine goes to the black screen before it can load windows. That is the safe mode. Move the highlight up to safe mode or safe mode with networking and allow it to continue to boot up. Then, when it's completed the process and windows displays that it is in safe mode, do a normal restart. That should resolve the issue.

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Try booting under safe mode if using windows xp:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00013595&lc=en&cc=us&dlc=en

Windows 7 safe mode:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

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1 Answer

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It could be a problem with the harddrive and memories ,if you enter the DELL bios setup page when the computer starts up does it have an option to test the hard drive if so test it.
Also if you have two memory sticks then try with only one and vice versa.

Try booting with another boot CD like the ultimate boot CD it has some hard drive testing tools too.

Good Luck

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I have a Sony Vaio PCG-FRV26 series laptop that has just started shutting itself down and restarting after windows has been up for only a minute or two. I have taken the unit apart & cleaned everything...


The main drive (C) being too full is an indicator that's your problem. Windows reserves space on your drive called a 'swap' file. It effectively takes hard drive space and uses it in lieu of RAM if you don't have enough available RAM to run programs.

If the computer doesn't have enough hard drive space to create the swap file then it won't boot up, as it will interpret the lack of available space as a failure to install the file and then try to reboot.

Luckily it doesn't install one when you're in safe mode. Try going into safe mode and restoring some of your hard driver space, as well as performing a cleanup and defragmentation of your hard drive, and chances are it will boot up.

As an alternative you might think about getting an external hard drive and using that for any new programs/music/videos/etc.

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Probabpy an XP problem, start XP in safe mode (press F8) as it is loading.
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Sounds like a corrupted or damaged hard drive, if u can get to dos instead of safe mode try running one of these to commands to do a hard drive sector check and repair:
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Start the computer in safe mode (tap F8 immediately after turning it on until you see the option of how to boot)

If it successfully boots into windows, you have an issue with either driver conflicts and/or viruses. If it still restarts itself, you most likely have a hardware issue (bad hard drive, motherboard, etc)

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Computer shut down ..wont restart


what has happened is your hard drive as failed and that is why it shut down and then gave the unmountable boot volume. You could try repairing windows using your XP cd but it's a new hard drive i recon.

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