Question about Canon PC-921 Black and White Copier

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Paper jam I knocked the copier off of a table and I broke the actuator off. It flashed paper jam when I turn the copier on. I need to replace the actuator but I don't know where it goes. I work at a daycare and I was moving a table. It was either save the kids or the copier. I chose the kids.

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  • Mrs Kat Aug 06, 2008

    Thanks I'll check it out

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  • 138 Answers

I have posted a complete service manual that will walk you through just about anything with the machine. Fixya screen says under review and will post within 24 hours.

Hope that helps ya.

Posted on Aug 06, 2008

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Why does it indicate a paper jam when there isn't any?


Normally paper jams dont' prevent the machine from turning on you have a serious problem have tech come out you might need to have the firmware re-flashed or a board replaced.

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What happens if you pull paper jam the wrong way


You may break any of the plastic switches actuators, which could cause a problem and your printer would not work until you replace that part that is broken. Depending on what area of the printer you broke the problem will be shown on your printer pannel.

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Constant paper jam on Canon PC735 copier. Tried all the usual steps to removing or preventing as paper jam, and they are not helping. The problem started after the cartridge was removed and rocked back...


If the machine did not show a paper jam until the toner cartridge was removed and then reinstalled, I would remove the cartridge and check the paper path for the paper switch, it normally is a small black lever. Make sure it isn't stuck in the down position. If the switch is OK, check the cartridge to be sure there isn't any damage that may cause the paper switch to be actuated when the cartridge is installed into the machine. Sometimes there is a protective cover on the cartridge that moves when installed, this cover can be knocked out of place.

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2 Answers

Paper jam .what to do.


No, a switch actuator is trapped down or has been knocked out of it's mount.

Jun 01, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

J01 error, but no paper jam; can't re-set


Remove the toner cartridge.

There should be 2 switch actuators sticking up from the base.

It sounds like one of these actuators has been knocked loose. Try to clip the actuator back on to the sensor.

This is a TOUGH job, you may need a sercive tech to look at it.

Oct 13, 2009 | Panasonic PanaFax UF-8000 Laser Fax

1 Answer

Lock down


Is sounds like your exit sensor actuator has been knocked off. It's not seeing the paper hitting the exit sensor and shutting down.

May 08, 2008 | Xerox Phaser 8200 Laser Printer

1 Answer

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Sounds to me like the paper jam switch is broken. Open the back door and look at the center where the paper feeds between the rollers. There should be a small plastic switch actuator sticking up, it probably got broke off.....

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1 Answer

[No Paper] error


take out the paper tray and look inside. You will see a feed tire about 4 inches in, on the upper frame over where the paper stack would be. Right behind that feed tire, there should be a black hook shaped actuator that contacts the paper stack when you put the tray in. It is about 3 inches long.
Either that is knocked off or the sensor popped out of its slots.
The board could be bad, but that is very unlikely.
95 percent of the time that actuator is knocked off or the sensoe is out of place.
If you cant find the actuator, if that is the problem, you can slip a piece of tape , not scotch tape, some type of tape you cant see through, into the channel of that sensor. the only difference you would notice is you would not get an out of paper message but a jam when you ran out of paper.

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