Question about Xerox Phaser 7760/GX Laser Printer

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007-401 will not reset on xerox printer even after switching op panels and following the roller replace and reset instuctions from xerox to clear error code.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: xerox printer error code (04,025.46)

This is a print head position issue.

TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.

Posted on Jan 21, 2008

silly girl
  • 513 Answers

SOURCE: Xerox phaser 6250 NVRAM Failure

Cycle power, try cleaning the CTD (ADC) sensor and toner full sensor. This is what Xerox has to say about the NVRAM failure: On the front panel, press the key labeled i to view information about the error. Record the error code number. Turn off the printer. Reseat the fuser. Reseat the imaging unit. Reseat the toner cartridges. Turn on the printer. If the error continues to be displayed contact service. To be on the safe side you can follow the instructions here on the procedure to replace the transfer roler: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi Good luck

Posted on Mar 26, 2006

  • 2072 Answers

SOURCE: xerox 390 error code 1

> Support & Drivers > WorkCentre 390 Laser All-in-One Support > Search Results > How To Clear a Fuser Error Message Solution: Perform a RAM Clear bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Performing a RAM Clear will restore all of the WorkCentre's settings to the factory defaults. It will also clear all faxes in memory, Speed Dials, One-Touch Buttons, Group Speed Dials, your System ID, and any other stored information.
NOTE: If you are able to print, it is a good idea to print out your Phone Book before performing the RAM Clear, to assist you in reprogramming your Speed Dials and One-Touch Buttons. It is also recommended to print out your System Data List to assist you in reprogramming your system settings. If you are not sure how to print your Phone Book or System Data List, refer to Related Items at the bottom of this page.
To perform a RAM Clear:

  1. Press the [Menu] button on the Control Panel.
  2. Press the [#] key, then press 1934.
  3. NOTE: These buttons should be pressed quickly. If not successful, try varying the speed you are pressing the buttons.
  4. When this step is successful, the bottom right-hand corner of the LCD Display will read 'TECH'.
  5. NOTE: If you are unable to access Tech Mode, please refer to Related Items at the bottom of this page.
  6. Press the [Menu] button to start navigating the menu.
  7. Press the [Up] or [Down] arrow button until the LCD Display reads 'Memory Clear', then press [Select] button.
  8. The LCD Display will read 'US and Canada'.
  9. Press the [Start] button to clear memory.

Posted on Jan 19, 2008

  • 1 Answer

SOURCE: Replace Transfer Roller

In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

Posted on Jun 11, 2008

  • 1 Answer

SOURCE: Xerox 6250 - Jam at Registration Roller

Ik heb een deregelijk probleem gehad, ook bij merdere printers tegelijk. De oorzaak was achteraf logisch. We hadden een nieuwe zending briefpapier waar een bepaalde film op zat waar de printer niet tegen kan. Logisch, want het kan niet zijn dat alle 3 printeres tegelijk hetzelfde mankeren.
Ander papier erin. De eerste hoeveelheid zal nog problemen geveb tot der olletjes vrij zijn van de vettigheid.
groeten,

G.Eijken te Hoorn

Posted on Nov 15, 2008

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2 Answers

I have a Oki b6500. Replaced the fuser. How to reset the message exchange, "Maintenance." Please help!


The following procedure was provided by Oki Tech support when a web search did not provide an answer. Resetting the Fuser After Replacement - When Counter is NOT Reset First print out a MenuMap and note the fuser count, to later verify that the maintenance reset has taken affect. To reset the fuser counter, enter the diagnostics mode and go to Maintenance Mode Step-1 How to enter the maintenance mode. Hold the Menu & Right arrow button while powering on the printer. Hold the buttons down until the op panel displays “Initializing”. The op panel will display “Output Test” Step-2 Press the down arrow three times. The op panel will display “Maintenance Info” Step-3 Press the right arrow. The op panel will display “Reset Maint Reqd Execute” Step-4 Press the select button. A quick flash will come up on the op panel “Resetting Maintenance Reqd”. The op panel will then display “Reset Maint. Reqd. Execute” Step-5 Press the Cancel button to exit the Maintenance Mode and go back to “Online”. This completes the process, please print out the Menu and inspect the Fuser Count it should read ‘0.’

May 19, 2010 | OKI B6500 Led Printer

1 Answer

I have a H3 error code on a xerox workcentre Pro 215. What do I do to clear it?


This should correct it.

NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly.

Dec 15, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Error code 7-402


Error codes 7-401 to 7-404 are life end for the tray rollers. If no jamming probs then enter diags mode (Back and'i' buttons and switch on) scroll down to NVRAM access and select. find CRU counters and select, clear each tray counter and then exit.

Jun 01, 2009 | Xerox Phaser 7750DN Laser Printer

1 Answer

Transfer roller usage message on Phaser 7700. replaced..still wont print


I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

Sep 30, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Replace Transfer Roller


In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

Jun 10, 2008 | Xerox Phaser 6250 Laser Printer

1 Answer

Error mesage


NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly
IF these steps do not work you will have to replace the fuser or fuser heat rod then perform the reset.

May 15, 2008 | Xerox WorkCentre Pro 16fx Laser Printer

3 Answers

Xerox 6250 - Jam at Registration Roller


Are the tabs in those D shaped rollers broke?
They will snap off into the shaft, but still be on the shaft. Not uncommon.
reach in and hold the steel shaft with one hand and see of those rollers spin freely. If so the plastic pins inside the roller have broken. It is not uncommon on that machine. Pop one off and see if there is a plastic pin inside the roller.

May 02, 2008 | Xerox Phaser 6250DP Laser Printer

1 Answer

Xerox Workcentre Pro 215


This should resolve that fault code


NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly

Jan 24, 2008 | Xerox WorkCentre PRO-215 All-In-One Laser...

1 Answer

Phaser 6250 transfer roller


Hi clwest: I hope that this will help you.

Transfer Roller is at End of Life
■ Print the Supplies Usage page to verify the remaining life and Transfer
Roller install date.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Note
Look at the clear plastic window on the Transfer Roller. If toner is present in the
center of the window the Transfer Roller is at end of life and needs to be
replaced. If no toner is visible, try cleaning the CTD (ADC) Sensor.
The “Transfer Roller is at End of Life” is a warning. “Replace Transfer Roller” is
a hard stop.

Dec 15, 2006 | Xerox Phaser 6250N Printer

1 Answer

Xerox phaser 6250 NVRAM Failure


Cycle power, try cleaning the CTD (ADC) sensor and toner full sensor. This is what Xerox has to say about the NVRAM failure: On the front panel, press the key labeled i to view information about the error. Record the error code number. Turn off the printer. Reseat the fuser. Reseat the imaging unit. Reseat the toner cartridges. Turn on the printer. If the error continues to be displayed contact service. To be on the safe side you can follow the instructions here on the procedure to replace the transfer roler: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi Good luck

Mar 25, 2006 | Xerox Phaser 6250DP Laser Printer

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