Question about Samsung Refrigerators
Hi and welcome to FixYa, I am Kelly.
This symptom is caused by a water inlet valve that is bypassing water when it is supposed to be shut off. The inlet water valve is not repairable and must be replaced when this symptom occurs. There can be yet other problems with he ice-maker itself, but changing the water inlet valve will correct this about 95 % of the time. Changing the inlet water valve is the first step in troubleshooting. Should you call for in home service; the tech will change the inlet water valve before doing any other troubleshooting and will most likely have to return after 24 hours to continue ice-maker troubleshooting.
If you need help locating a replacement inlet water valve I will need your complete model number.
Thanks for choosing FixYa,
Posted on Mar 16, 2011
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Posted on Jan 02, 2017
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