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Error Er15:RS-232Err

I have had this machine for 3 years and it worked perfectly until yesterday when it gave this error. Er15:RS-232Err. The user manual gives no instructions as to how to fix it. I have tried isolating it from computer etc but it won't work beyond the initial paper setup
Thanks
John

Posted by on

  • design789 Aug 02, 2008

    Sorry about that, It's a

    Roland Plotter, CX-24 Camm-1 with error

    Er15:RS-232Err

    Thanks

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1 Answer

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  • 981 Answers

You didn't say what machine it is, and you didn't say what OS you're running on it, or in which context it gave the error. Is this a BIOS screen error? In that case you'd look up the answer in a Peter Norton guide to PCs or such. Seriously, it's in the PC Desktops list and I'm suspecting it's actually a printer you're talking about. Get your story straight and (after studying up as much as you can on your own) put your question or success story up in the right category.

Posted on Aug 02, 2008

  • Steve Nordquist
    Steve Nordquist Aug 02, 2008

    Great!  In that case, doublecheck the cables and try to run a self-test on it.  Sometimes RS-232 cables power lines fail, especially if your Roland really demands 12V...so it could be the computer interface or on the Roland if the cables are fine.  Start by installing a new RS-232 PCI card on the PC and if that fixes it, leave a note on the equipment log to fix it next time you take the motherboard out and maybe order replacement parts if things aren't all integrated into chipsets.  If that's not it, you get to find the failed part on the Roland's serial (RS-232) interface.


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Hi there Error 50c
Gave it a go it may work for yours.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

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4) Remove the color ink cartridge.

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If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
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If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
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Hi there Error 50c


It works for the 940 it may work for the 960 too.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

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4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

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6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

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If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

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Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

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Hi there Error 50c

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

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3) Turn the printer on.
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4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

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8) Lower the printer (scanner unit) until it is completely closed.

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Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

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