Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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I have a Dyson all-floor model (not the ball). I Problem with the Dyson DC14 All floors Bagless Upright Cyclonic Vacuum I have a Dyson all-floor model (not the ball). I recently replaced my carpet to a Frieze. Since replacing the carpet, the Dyson is extremely hard to push. It almost forms a "seal" with the carpet. Seems to work fine on Berber carpet and laminate floor. My husband has checked to make sure the brushes are working, hoses are not clogged and belts are OK. I've had it for about a year. It is virutally impossible to push on the new carpet. Any ideas?

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Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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What model is 171-UK-A61218


Hi there, it's Jack at Dyson.

From the serial number you've provided, I can see you have a DC14 All Floors.

I'm not sure if you need any help with your machine, but if you do you're welcome to give the Dyson UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

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