Question about Preh Compact 128 Key Black Keyboard Alpha-Qwe (MC128ABKM)

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My q, w and e keys of my HP notebook aren't working. May be a virus os something like it?

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It's most likely not a virus. To make sure of that first (if possible) plug in an external USB keyboard and try the keys that are not working on the keyboard to see if they work now. If they work now then there is an issue with the laptop keyboard.

Second make sure that the "Function lock" or "Num lock" button(s) are not pushed, sometimes these features interfere with the functionality of the keyboard. If they are not pushed then you will need to replace the keyboard. If the laptop under warranty then simply call up HP and let them now you are having an issue and they will ship you a replacement. If not then you will need to purchase a new keyboard (I recommend to buy from the manufacturer, but it's really up to you).

If purchasing a replacement keyboard is not an option, then you could try to remove the keyboard yourself (easy to do, most likely there is a few clips to remove then 1 or 2 screws) and try to see if there is anything in there causing an issue (dust, bread crumbs, and in my case hair). If you can clean it up a little bit and re-install it and you should be good to go.

Hope this helps

Posted on Mar 16, 2011

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Buy a new keyboard. Watch videos. Here's a likely helpful one. (annoying tone of voice aside and M. Jackson playing slightly entertains!) Skip to 3:00 min. mark for keyboard.

Posted on Sep 09, 2014


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