Question about Xerox Phaser 3635MFP/X Multifunction Copier/Email/Fax/LAN Fax//Scanner Laser Printer

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We have a new Phaser 3635 and cannot get it to print envelopes from the bypass tray. It keeps telling us to load the media, as if it does not recognize that there is an envelope in the tray. Using Microsoft Word 2007.

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Posted on Jan 02, 2017

  • 208 Answers

SOURCE: Can't print envelopes

Solution Title: How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/S Resolution/
Solution
thumbsup.gif Fixed! thumbsdn.gif Did not fix. Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN. In Microsoft Word (Word 2000)

    1. Under the Tools tab, select Envelopes and Labels.
    2. Enter your Delivery and Return addresses.
    3. Click on Options
    4. Under Envelope Options; [Envelope size], select Size 10 (41/8 x 91/2 in)
    5. Under Printing Options, select Portrait (LEF) - Long Edge Feed
        • As Feed from, select Tray 5 (Bypass)
    6. Click <OK>

Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
  • Under the Paper/Output tab
Set the following features as follow:
    • Job Type: Normal Print
    • Paper Size: COM10
    • Output Size: Same as Paper Size
    • Image orientation: Portrait
    • Image Rotation: OFF
    • 2 sided Print: 1 sided Print
    • Stapling: None
    • Output destination: Center Output Tray
    • Offset Stacking: None

  • Under Tray/Layout
  • Set Paper Source to Tray 5 (Bypass)
  • Click on Bypass Tray Settings
    • Paper Type: Heavyweight (1 or 2)
    • Feed orientation: Portrait
  • Click <OK>
  • " on Specify Paper Type and select Heavyweight (1 or 2)
  • " (Apply> and <OK>
  • " <OK> again

In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.

Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.

Solution v1.3.20.0 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6) 2006-04-05 21:57:29

Posted on Nov 28, 2007

  • 23 Answers

SOURCE: Envelope printing

The manual bypass tray on the Phaser 8400 can be set only when you have paper in the tray.

The envelope will read in the set up when you have it in the tray.

Posted on Dec 24, 2008

  • 393 Answers

SOURCE: Can't Print Envelopes from the Bypass Tray

you have to tell the printer in the print que that you are using envelopes and what size envelope.
-Carl, please let me know if this helps.

Posted on Jun 25, 2009

  • 24 Answers

SOURCE: Unable to print #10 envelopes on my Xerox

Although you can lie to the 76XX series machine and get it to print on envelopes, the machine clearly shows that it does not take envelopes on the tray pictures. "Only C4 (229 x 324 mm / 9 x 12.7 in.) and C5 (102 x 229 mm / 4 x 8.7 in.) sized envelopes can be used with this printer; Number 10 envelopes are not supported. Attempting to use any other envelope sizes in this printer could result in jams. or damage to the printer. Do not use envelopes other than what is supported. "

Insert them Face up, flaps closed, leading edge to the right. When it asks, tell it envelopes, and give the size.

In the Envelopes section, under Mailings, Options, choose face up, and the 5th picture. It should work, but the envelopes sure get wrinkled.

Posted on Aug 03, 2009

Roop1980
  • 228 Answers

SOURCE: Lexmark z705 printing blank envelopes soft ware ok

The problem that you are experiencing is caused by the way the text is formatted in most word processing documents. By default envelopes are printed not in black, but a dark gray. This confuses the printer and causes it to use the color cartridge to process gray instead of using the black cartridge.

You can fix this problem with one of two ways:

1. Click on "Start", "Control Panel" and click on "Printers and Faxes." Right click on the "Lexmark Printer" icon and select "Properties." Click on "Printing Preferences." Go to "Quality/Copies" tab and select the option "Print color images in black and white."
2. You can also change the color of you text to a true black in your word processor. This will require you to resort to the word processor's documentation and help files.

Both of these settings will cause your printer to use the black cartridge instead of the color. If either one of these solutions solves your problem, it means your color cartridge needs to be cleaned or replaced. If you feel that the color cartridge should not be out of ink, please follow the steps given below:

Clean Nozzle Procedure:

1. Go to the "Solution Center" and click on the "Maintenance" tab.
2. Select "Clean to fix horizontal strips."
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.

If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzles" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:

“Wicking” Procedure:

1. Select "Install color/black cartridge" and remove the cartridge from the printer.
2. Get a damp paper towel.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
4. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
5. Next dab the cartridge on the towel to make sure that the ink is flowing.
6. Snap the cartridge back into the printer.
7. On your computer, select "Old Cartridge installed."
8. Repeat the "Clean to fix horizontal strips" procedure listed above.

If this procedure does not help, please let us know so that we can continue with technical support.

Posted on Oct 01, 2009

Testimonial: "Thank you. I was on the phone with Lexmark a whole hour last night and they couldn't fix it. This corrected the problem immediately! You are a Wiz"

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Related Questions:

1 Answer

How do I get the pritner to pull paper from open tray if there is an envelope or special paper being used?


You need to set the correct paper in the bypass tray settings on the machine. Once that is input you will have to tell the printer that you would like to print on envelopes through the bypass tray. This is done through the printer preferences. Hope this helps!

Oct 07, 2014 | Kyocera Mita FS-4100DN Mono Laser Printer

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How to print #10 envelopes on a Xerox 3610 printer?


Solution : Print on Envelopes You can print envelopes from the Bypass Tray only.
Guidelines for Printing Envelopes
  • Print quality depends on the quality and construction of the envelopes. Try another envelope brand if you do not get desired results.
  • Maintain constant temperatures and relative humidity.
  • Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or during printing.
  • Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them.
  • In the print driver software, select Envelope as the paper type.
  • Do not use padded envelopes. Use envelopes that lie flat on a surface.
  • Do not use envelopes with heat activated glue.
  • Do not use envelopes with press and seal flaps.
  • Use only paper envelopes.
  • Do not use envelopes with windows or metal clasps.
To Load Envelopes in the Bypass Tray:
  1. Open the Bypass Tray.


  2. 3610-bypass-op-gd.jpg

  3. Move the width guides to the edges of the tray.

    NOTE: If you do not load envelopes in the Bypass Tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams.
  4. To load envelopes, select an option:
    • For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right.
    • For C5 envelopes, do one of the following. If the envelopes wrinkle, try another option.
      • Insert envelopes with the print side up, flaps closed and down, and flaps going into the printer.
      • Insert envelopes with the print side up, flaps closed and down, and flaps going into the printer.
    • NOTE: When loading Monarch or DL envelopes, remove the Multipurpose Tray.
  5. On the printer Control Panel, press the Menu button.

    NOTE: To navigate through the menu, use the Up or Down arrow buttons.
  6. Navigate to Tray Settings, then press OK.
  7. Navigate to the Bypass Tray, then press OK.
  8. Navigate to Tray Mode, then press OK.
  9. Navigate to Panel Specified, then press OK.
  10. To return to the previous menu, press the Left arrow button.
  11. Navigate to Paper Type, then press OK.
  12. Navigate to Envelope, then press OK.
  13. To return to the previous menu, press the Left arrow button.
  14. Navigate to Paper Size, then press OK.
  15. Navigate to the required envelope size, then press OK.
Phaser 3610 Support Drivers

Apr 09, 2014 | Xerox Office Equipment & Supplies

1 Answer

How do i print a # 10 business envelope with the bizhub c200


First recommended that you use the bypass tray on the right side, also before placing the envelope in the bypass tray send the print job over first, the screen will say replenish paper then go ahead and place the envelope on the tray. and let it take it or hit the start button Ensure you select #10 commercial media and bypass tray in your print driver preferences. May also want to have tech come out and look at the tray and run MAX and Min. Adjustments.

Oct 09, 2012 | Minolta bizhub 200 All-In-One Printer

1 Answer

I can't get anything to print from tray 1, the manual feed. I'm trying to print envelopes and they keep printing on 8.5x11 paper from tray 2. If I put envelopes in tray 2 it won't print


Have you already tried this? After you click print and select your printer, click properites and select your paper from 8.5x11 to Envelope.

Jun 25, 2012 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Bizhub C350 envelope problem


Load the envelopes in the bypass tray select paper on the copier control panel select by pass tray change tray select normal DO NOT select envelope select custom enter size, on printer preference select envelope tray and print

Apr 18, 2012 | Minolta bizhub 200 All-In-One Printer

1 Answer

Xerox phaser 7400DN jabs at fuser


The printer trays accommodate most sizes and types of paper, transparencies, or other
specialty media. Follow these guidelines when loading paper and media in the trays:
- Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only.
- Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2.
- Fan paper, transparencies, and labels prior to loading them in the tray.
- Use only paper envelopes. All envelopes should be printed single-sided only. Some
wrinkling and embossing may occur when printing envelopes.
- Do not overload the paper trays.
- Adjust the paper guides to fit the paper size.
- If excessive jams occur, use paper or other media from a new package.

Mar 06, 2011 | Xerox Phaser 7400DN Laser Printer

1 Answer

Envelope printing


The manual bypass tray on the Phaser 8400 can be set only when you have paper in the tray.

The envelope will read in the set up when you have it in the tray.

Nov 12, 2008 | Xerox Phaser 8400 Laser Printer

4 Answers

How to print envelopes


Put envelope in bypass tray. Print on it.

Jul 23, 2008 | Brother Office Equipment & Supplies

1 Answer

Envelope Feeder is not accepting the command


> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing
  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

Feb 19, 2008 | Xerox Phaser 4400B Laser Printer

1 Answer

Max Paper Weight


Here ya go...

Tray 1: (standard) 16 lb. Bond – 80 lb. Cover (60 – 220 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, business cards, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards, Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, A5, A6, B5 JIS, B5 ISO, 3 5 in. Index Cards, custom sizes; Envelopes: #10 Commercial, DL, C5, #5 , #6 , Monarch, Booklet, Lee (A7), Choukei 3 Gou, Choukei 4 Gou, custom.
Tray 2: 525-sheet tray (standard) 16 lb. Bond – 28 lb. Cover (60 –122 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards,Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, B5 JIS, B5 ISO; Envelopes: #10 Commercial, DL, and C5.
Tray 3: 525-sheet Feeder (standard on DX) Same media weights and sizes as Tray 2.
Tray 4: 525-sheet Feeder (optional) Same media weights and sizes as Tray 2.

Nov 12, 2007 | Xerox Phaser 8400 Laser Printer

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