Question about Western Digital WD My Passport Essential SE 1 TB USB 2.0 Portable External with WD Neoprene Carrying Case... Hard Drive

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WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It shows in the programs file. I already have backed up a diffferent laptops files & pic's, and it still has 863gb free.Help!

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Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Posted on Mar 16, 2011

Testimonial: "submitted a fast answer, thx."

  • gimedakeys Mar 17, 2011

    Thanks J-Chris Ward, I will try the memory stick trick. LOL! Anything at this point won't hurt. AJ

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I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

May 18, 2011 | Western Digital My Book Essential 1TB...

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WD Software will not load up, and Windows keeps giving me an I/O error. With the I/O error, I am not able to see or access any files that I have on my WD MyPassport 1TB, SN WXD0AA9W6561


Have you tried another USB port.Try not using a USB hub and plug it into a different port on your PC. Also try temporarily disabling your virus and anti-spyware program. My virus program Antivir always blocks my WD software. There may have been an update that now blocks it. Check all your cables and plugs on the WD drive and if still not working try starting your pc in safe mode and see if the WD drive is recognized. Hope this was some help, Thanks for using FixYa

May 11, 2011 | Western Digital My Passport Essential SE...

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How do i remove the preinstalled software it keepd wanting me to install and how do i get rid of the virtual cd


If you are on Windows, when you attach the drive to your system, go ahead and cancel any of the software that it tries to run. Then, open Windows Explorer (Start -> All Programs -> Accessories -> Windows Explorer) or double-click on the My Computer icon if it's on your desktop.
Once you have that open, you want to look for the drive USB drive. It will be in the Folders View on the left and probably say WD drive or be drive E, F, etc. (not C:). Once you find the drive, click on it to open it and see the contents. You should see a few programs that are the ones trying to install when you attach the drive.
At this point, you can safely delete all the files on that drive.

Mar 03, 2011 | Western Digital My Passport Essential SE...

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When I plug my 1TB WD external hardrive into my laptop the light with the lock on it lights up and my laptop doesn't respond to it at all.


It says it is password protected...
U need to unlock the HDD from the computer which was installed initially...
U need to unlock the drive with the help of the password that is used in the software supplied along with it....

Dec 08, 2010 | Western Digital My Book Essential 1TB...

1 Answer

I just had it from the shop and when I try to install the WD SmartWare Software, a pop up window apears saying "Windows can not find C:\ Program Files (x86)\ Western Digital\ WD SmartWare\ Front Parlor\ WD...


restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Sep 08, 2010 | Western Digital My Passport Essential SE...

1 Answer

I have a brand new WD 1TB My Book delivered today not recognised


Pleaes open the Device Manager and right click on the Yellow exclamation mark.
Now, click on update Driver and select Install from Advanced Location.
Type the Location as C:\Windows\inf and click on Ok.
The Driver should be installed now.

Jul 13, 2010 | Western Digital My Book Essential 1TB...

1 Answer

Can't turn off Hard Drive


The error means that you are using a file on the external hard drive and that it can not close that file when it is use. You have to close the program that is using the file first.

Example:
Lets go on the assumption that you have your music collection on the external. If you still have your music player running when you try to disconnect, you will be greeting with the same error message.

If the external contains any files that your Operating System uses, you will get this message anytime the computer is on. An example of this can be your "Page File".

Shutting the computer down correctly is your safest bet until you find exactly what file is being used and what program is using it. During shut down, the computer closes any running programs. With no programs running, it will safely disconnect from the external HD because there will be no files in use.

If you manually disconnect it while the file is in use, you could very easily corrupt the file and make it unusable. This is comparable to an Operating System getting corrupted from a computer not being shut down correctly (pulling the power from wall without doing a shut down).

Hope this helps.

May 02, 2010 | Western Digital My Book Essential Edition...

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I cant move large video file from my laptop to my 1TB WD Drive


Reformat the drive from Fat32 to NTFS.
Largest file size on Fat32 is 4 gig

Oct 14, 2009 | Western Digital My Book Essential Edition...

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