Question about GE Spacemaker JVM1640SJ Microwave Oven

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Ge spacemaker xl microwave oven turntable

Turntable just stopped working, no grinding or noise at all

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  • Anonymous Mar 16, 2014

    The microwave doesn't heat anymore, but the turntable works.

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1 Answer

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  • GE Master
  • 9,047 Answers

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

If yours is a GE, you can usually find helpful exploded view diagrams and order parts by entering your full model number here.

If yours is a GE, there should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 02, 2008

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GE Profile Spacemaker XL1800 microwave turntable


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

On some, you have to cut the motor cover off with snips, then use a screw when reassembling it.


You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

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If it is making a harsh sound, you may have a short circuit magnetron or diode pack.
If it is just making a grinding noise, it could be the turntable motor. Without more information, I cannot tell.
Spare parts are available through a GE stockist or microwave repair shop.
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It will need a new turntable motor. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383

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