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Hello Could you tell me how to get the infrared

Hello Could you tell me how to get the infrared headphones to work with the dvd players

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Hello... I am sorry to hear you are having problems. I am unsure if you bought this as a package deal with the headphones or purchased the headphones separately. If you purchased them separately, they may not be compatable. Headphones come in different frequencies. The reason for this is if you had 2 different dvd players and 1 kid was watching Spongebob and the other kid was watching Hannah Montana, they would not interfere with each other as far as sound. Some dvd players will allow you to change the output frequency of the IR (infrared) transmitter built into the dvd player. This feature would be in the menu section of your dvd player. Make sure the headphones are on properly, because if they are backwards, they may not read, because IR frequencies are "line of sight" meaning the receiver (headphones) has to see the transmitter (dvd player). You will see a tinted window that has 3 or 4 bulbs. That will be your transmitter. Make sure you have good batteries in the headphones and that you have them turned on. If you have power and have checked the IR frequency, and they were purchased aftermarket, then you may need a different set that receives the correct frequency. If this is a package deal and you have checked the batteries and they power up properly, you may have a bad IR transmitter inside the dvd player. With the info you provided I can only speculate at this point, but this gets you on a start. Let me know if I can help more! Good luck with your venture!!

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Posted on Mar 16, 2011

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Both of My audiovox infrared headphone has no sound. I have changed the batteries, red light is on, and volume up. Still no sound. We can hear the sound on the car radio.


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You do not need to tune anything. Both transmitter (in your DVD player) and headphone operate at the same frequency.

The only thing I could think of is to check your DVD player's menu to make sure the transmitter is activated. And make sure you maintain line of sight between headphone and transmitter.

But rather then me guessing since you did not provide the model numbers of your products, why don't you contact XO Vision's customer service as listed on their website: http://www.xovision.com/contactus.php

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Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

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No, it doesn't need infrared headphones, but it does need to have all audio connection made properly. There is a controller that this was designed to use, model number CY-VM1500. That controller has speaker outputs on it, and the CX-DV1500 must have the RCA audio output jack (red and white rca jacks) connected to the RCA audio input jacks of the CX-DV1500

if you have found this to be helpful, a good rating would be appreciated. Let me know if you require any further help.

You can find the instruction manual at this url:

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I have the same problem -- just bought a used minivan and can't get any audio with the DVD player. Were you able to find a solution? Any help would be appreciated! Thanks

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