Question about Lexmark X2600 InkJet Printer

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After installing a new cartridge, and following reallignment procedures, a screen message tells me to contact the Lexmark service center for assistance.

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

Lexmark c534dn unsupported cartrige


This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.
  1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

  2. Make sure the correct toner cartridge is installed for this printer model.
    1. Check Lexmark for a list of compatible cartridges for your printer.
    2. If the wrong toner cartridge is installed, remove it and install the correct one.
  3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
    1. Turn off the printer.
    2. Reseat the toner cartridge.
    3. Close the lid.
    4. Power the printer back on and check the display.
  4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
    1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
    2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
  5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

Feb 15, 2011 | Lexmark C534dn Laser Printer

1 Answer

THE 942.02 Service Yellow TMC Sens message is in the screen. What does it mean. It will not let me print


Error indicates a problem with the Cyan toner cartridge/developer. Try the following steps:
Power off the printer/MFP and open the toner access door. Reseat all of the toner cartridges. Power on the printer/MFP again and print a test page. Did the error message return? Power off the printer/MFP and remove the developer unit for the color specified in the error message, and then reseat it. Try printing another test page, verify if you're still getting the same error. It is possible that specified color's toner cartridge and developer unit are defective. If you have a replacement toner cartridge and developer, install them as a test and print a trial page.

For further assistance, please contact Lexmark Technical Support Center.

Jan 27, 2011 | Lexmark C540N PROD SPECS TBD Printer

1 Answer

I have a Lexmark P6250 all-in-one printer. Two brand new Lexmark ORIGINAL cartridges are installed: black in the left slot, color in the right slot. The printer keeps displaying the error message...


Maybe try to remove the color cartridge, and blow the contacts out using compressed air from a can, in order to clean any dust on it.

If this doesn't work, then maybe the printer needs servicing at a Lexmark service center. The warranty is only 12 months and this printer is no longer produced.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120 begin_of_the_skype_highlighting (800) 332-4120

It may turn out that getting a new replacement printer of any brand is the most economical alternative after exploring repair options, if the printer is no longer produced by the manufacturer and has been discontinued.

Jan 12, 2011 | Office Equipment & Supplies

1 Answer

My documents will not print the colored part. just Black and white


I would first check to see how low the color cartridge is. If it is out of ink, you will need to replace it.
Your Lexmark has two cartridges, one for colors and one for black.
To check the level of the ink cartridges, go to the Lexmark Solution Center. This is the software that was installed to run you Lexmark printer.
Check the cartridge ink level images that appear on each tab. If a cartridge is low, or if you have received an Ink Low message on the computer screen, install a new cartridge. An empty or low cartridge is marked with an exclamation point ( ! ).

To order print cartridges:

1 }}--> }}-->Open the }}--> }}-->Lexmark Solution Center .

2 }}--> }}-->Click the Contact Information tab.

3 }}--> }}-->Click Ordering Ink and Supplies.
For help installing a cartridge, go to How to install the print cartridge.

Dec 30, 2010 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Error message:right (color) carthridge missing


Maybe the cartridge is not seated well in the cartridge carrier or just needs cleaning. Follow the instructions on this link to the Lexmark website on How to Clean the Print Cartridge Nozzles and Contacts Manually. If this doesn't help yet your cartridge is a genuine Lexmark cartridge, I suggest you contact Lexmark Technical Support for further assistance. Genuine Lexmark cartridges shouldn't cause you that much trouble.

Jun 09, 2010 | Lexmark X7350 All-In-One InkJet Printer

2 Answers

I purchased a new cartridge and it prints ok - problem is the printer shows the cartridge to be empty {Lexmark X8350 printer} I contacted Lexmark Service and they were unable to help - spent one hour on...


I guess Lexmark should pay for the new cartridge if they are asking you to get a new one.

Anyway, remove and reinstall the new cartridges. By the way, did you got the new cartridges or a refilled ones? Refilled ones may not work and show empty.

Check if the printer configuration on the computer have a procedure for installing new cartridges and follow the instructions.

If you already know the procedure for installing cartridges, clean the contacts with a soft cloth, be sure not to touche the contacts with the fingers.

Good luck!

Nov 05, 2009 | Lexmark X8350 All-In-One InkJet Printer

2 Answers

Installed a new Lexmark ink cart and got an incorrect message


take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

Aug 15, 2009 | Lexmark X2500 All-In-One InkJet Printer

1 Answer

Inkjet cartridge replacement


you need to select the ink level with a procedure.just go to printer properties there go to to printing preferences there go to lexmark solution center and there you will see the option called install a new cartridge .click that option and follow the on screen instructions.and in selecting coloum select the cartridges as new .then the ink level will become proper and will work properly.

Mar 06, 2009 | Lexmark C533DN InkJet Printer

1 Answer

How do I change the ink cartridge on lexmark x3480


Hi,
Please use lexmark solution center... here it is:
To install a cartridge using the Solution Center:
  1. Make sure the printer is switched on, the old cartridges are still in the printer, and the cartridge cover is closed.
  2. Click on Start, Programs (XP: All Programs), Lexmark <Printer Name>, Lexmark <Printer Name> Solution Center.
  3. When the Solution Center screen appears, click on the Maintenance button on the left-hand side. (This button is the third from the top and bears a picture of ink drops.)
  4. When you see the Install or obtain a New Cartridge option, click on it once. A pop-up displays a brief description of how to physically remove an old cartridge and install a new one.
  5. Follow these instructions and click Next. The software will prompt you to confirm whether the cartridges are new or old.
  6. For the new cartridge you just inserted, select No, it's new. Important: Make sure the setting for any old cartridge stays on Yes, It is old.
  7. Once your selections have been made, click OK. The program will want to run the alignment for any new cartridges you installed. This applies whether you changed one or both cartridges (in the case of printers that can hold two cartridges). An alignment screen with a red and white bull's eye will appear.
  8. Make sure the cartridge cover is closed and that there is paper in the printer.
  9. Then click the Print button on the alignment screen. A sheet of paper will print from your printer with a series of arrows and numbers on it, with one set of solid bars above them. You should see four groups of lines, unless you have a single cartridge. If you have a single cartridge, you will only have one set of lines.
  10. In each group, locate the arrow that looks the most solid. It may help to circle the number under each arrow you choose as you go along.
  11. On your screen, you will see an area where you can enter the alignment values. When you have identified all the numbers, select those same numbers for each group on your screen, using the up and down arrows next to each value for A, B, C, and D (or A if you have only one cartridge).
  12. When all the numbers have been changed to reflect the chosen numbers on the printed alignment page, click OK. The cartridge installation procedure is complete.
  13. You can now exit from the Solution Center.
Thank you......

Jan 15, 2009 | Lexmark X3480 All-In-One Printer

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