Question about HP PSC 1610 All-In-One InkJet Printer

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My HP PSC 1610 all-in-one (problems included, pun intended) was brought from Europe (b/w cartdridge 338) to latinamerica. My european cartridge ran out so I spent $29 in a new cartridge. Here in Latinamerica the equivalent for this printer is the #94 (Europe #338). I installed it and it complains that the "Black cartdridge (94) is not intended for use in this computer"!!!! Now I have a huge paper weight with HP logo, and an ORIGINAL cartdridge and $29 less on my pocket. I tried the NVM reset, chanding the language to English (as it was, I don't like Dutch in my PC) and United States as region. Still it doesn't recognize it.

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Hi,
Looks like there is a fix for this by installing a fix - information here:
http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&product=390315&lang=en&cc=us&docname=c00500458
However it is suggested that this only helps before the problem has occured and you may need to replace the cartridge anyway. Some users have had replacements sent to them by HP though when they have explained the situation directly. You can read other users experience here which will hopefully help:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1300292137184+28353475&threadId=974486

Posted on Mar 16, 2011

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Posted on Jan 02, 2017

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