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Hi, you have to restart and reset the ipad using the infromation according to page 144 of your user's guide.
Restarting and Resetting iPad
If something isn't working right, try restarting iPad, force quitting an application, or resetting iPad.
Restart iPad: Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
Force quit an application: Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the application quits.
If you can't turn off iPad or if the problem continues, you may need to reset iPad. This should be done only if turning iPad off and on doesn't resolve the problem.
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
iPad Still Doesn't Respond After Reset
Reset iPad settings. From the Home screen choose Settings > General > Reset > ??Reset All Settings. All your preferences are reset, but your data and media aren't deleted.
If that doesn't work, erase all content on iPad. See "Resetting iPad" on page 125.
If that doesn't work, restore the iPad software. See "Updating and Restoring iPad Software" on page 139.
Posted on Mar 31, 2011
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Posted on Jan 02, 2017
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