Question about Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive

2 Answers

My Transcend StoreJet 500GB cannot be opened - Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem. When I tried replacing the 500GB hard drive with 320GB, it can be opened. All the files can be accessed. When I put the 500GB hard drive back, it was detected yet it cannot be opened.
This means that:
1. the electronic controller in the hard case has not failed.
2. the power supply to the USB drive is not damaged.

Posted on Jun 17, 2013

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,768 Answers

Several things could be happening here:
1. your electronic controller in the hard case has failed.
2. you didn't properly disconnect the external hard drive in Windows > with the
"Safely Remove Hard ware and eject Media" in the task bar.
3. if you have a power supply to the USB drive it may have a damaged power connector or not supply proper power to the device.

Posted on Mar 18, 2011

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

mattrubin
  • 161 Answers

SOURCE: hi, i can't download some files to my transcend

You drive is formatted for FAT32. What that means is the way data is stored on the hard drive is an older method that does not support files over 4GB. The benefir of FAT32 though is it can be read and written in both Windows and Mac. If you hate mac (as we all do) then screw FAT32. I almost forgot, if you use this hard drive with the xbox 360 do not continue as the xbox 360 for some ******* reason 360s can only read FAT32. The new format we are going to go to is called NTFS (new technology file system) which is made by microsoft, makers of the xbox 360. lol

Anyway first backup everything you have on that disk. Either on a computer or burn it to DVDs cause if you don't you will lose everything.

Plug in the drive, right click on My Computer (or its just "computer" now) click manage. Go to disk management on the left pane. It will take a minute to detect all your drives. You will see your 500gb drive. Double and even triple check it is your transcend drive. Right click it and click format. Change File System to NTFS.

Posted on Apr 06, 2010

SOURCE: I have Transcend storejet 500GB

click here Click on above link select your model and download driver then install. Also follow below. First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Let me know if you need further assistance. Thanks for using FixYa

Posted on Oct 18, 2010

Holygrass
  • 443 Answers

SOURCE: Transcend StoreJet 25 M2 500GB

Hi Murali,

Need to refresh to the drivers uninstall and restart the computer.

Is this the error message?
holygrass_13.jpg
Click on start icon and type device manager and Follow the picture to uninstall the drivers.
holygrass_15.jpg

For more information click on the link below:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01893385&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=3432827&prodTypeId=12454

Hope this helps you.
Cheers!!

Posted on Dec 30, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Transcend StoreJet 500GB harddisk is not being detected on my Mac. The blue light keeps flashing.


If you are using the USB "Y" cable that has two male ends on one side then ditch it and try a regular usb cable. Regular being a cable that is USB to USB mini, one that as short as possible e.g. 36 inches or less. This solution is what solved my problem, so simple :)

May 30, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

Transfer rate is too slow 1 - 2 MBPS write speed read speed is ok in USB 2.0. I formatted the drive using storejet and then the wite speed moved up to 15 - 20 MBPS. after copying 2 folders it again dropped...


I got exactly the same problem with my Transcend Storejet 25M2 500GB hard disk. Formatting didn't helpw much and specifically the write speed is very slow, formatting improved the read speed though.

May 16, 2011 | Transcend 640GB Transcend StoreJet 25D3...

1 Answer

My borrowed transcend storejet 320GB would not open to my DELL INSPIRON 1440. the light indicator is not steady.


the usb ports on your laptop may have insufficient power to operate the drive, you could try a double usb cable, it has a mini usb at one end and two normal usb at the other, so it shares the power from two ports.

Jan 18, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

Not finding what you are looking for?
Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive Logo

547 people viewed this question

Ask a Question

Usually answered in minutes!

Top Transcend Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Josh Whitehead
Josh Whitehead

Level 3 Expert

1148 Answers

Are you a Transcend Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...