Wow! what a disappointment! I contacted Sony and was told I would need to pay 150.00 for repair to a system that is 1 1/2 old, and has never left the tv stand. Been with Sony since the PS1 days, own Bravia tv, and stereo is Sony. Pisses me off that they wont recognize this as a system failure!!
Should I send to Sony, or try to ***** some more? Also thought about sending to local electronics store.
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Re: Sony PS3 letdown
Yes that is a huge disappointment. I have my PS2 still and it's the first model that came out in the US. All I've ever had to do is adjust the laser pod once and clean it out a few times. It still works like new!
Ok there is one more thing to try before anything else. Reset the default settings and see if that works at all. Go to Settings >>System Settings >> Restore Default Settings. That has never worked for me but I hear it has for a couple people.
Other then that, all I can tell you is keep calling Sony OR take to local repair shop and see what it would cost to have part replaced OR make a trade in at a Game Stop or a similar retailer. I have heard that if you tell Sony that it failed after updating to firmware 2.40 they will replace it. I don't know when yours failed so it would be up to you. But they have had a few problems with PS3 systems acting up after the 2.40 update.
You are very welcome!! Good luck to you.
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You need to get your reciept for the phone and contact sony they will repair this free of charge if it is less than .a year old otherwise you may need to pay for labor.
It sounds like that feed drive and lens are both gone.
Your ps3 has a red ring of death. if you have a warranty contact Sony, if not go to www.craigslist.com select your location and do a search for ps3 repair. Someone should be able to repair your system for 20-40.00 + parts. If they can't fix it you shouldn't pay anything.
Hi this is a very common problem. the reason its doing this is due to the fact it is over heating, so here is a list of things you need to do to try and solve this problem.
1. unplug all wires and check all the air vents in the ps3's outer casing if any of them have a build up of dust then use a vac and vac these vents out removing any dust build up. 2. make sure your not using the ps3 whilst it is resting on carpet or any other heat source such as dvd player, sky box ,cable box basically your ps3 needs to be on a flat surface not carpet and it also must not be on top of any other electrical device as this will cause heat to build up. 3. if after doing those your still having problems then you could go out and buy a stand so that you can stand your ps3 up and doing this should stop it cutting off.
if after doing this it still cuts off then this would mean that damage has been done due to the first time it over heated the most likely problem is going to be with the heat transfer putty that goes between the processor's chip and the cooling fan elements now this can be repaired but its not the kind of job you can do yourself.
if you have any warranty left then your best option would be to take it back to where you got it from and get an exchange, if how ever your warranty has run out then you need to contact sony and find your nearest repair shop and ask them to see if they will repair it for you, now depending on how old yours is would depend on whether they will charge for the repair.
the problem with ps3's is that the processor is not getting cooled properly now sony can fit a better fan that combats this problem but if yours is one with the new fan then the chances are you will have to pay for the repair but if yours is the old type fan then they may fix it for free, contact sony and see what they say, that is if the problem is not solved by the ways i have told you.
well for starters dont keep playing your ps3 24/7 because you overheat the cooling system just because the ps3 has 3-4 fans doesnt mean you should take it to an advantage, if it was just me, just pay the £150 to get it repaired
Same problem here, your only option is to send it in to sony. I'm about to click submit with my card information to pay the fee. Mine reads everything but blu ray games and movies. If yours is over a year old it's probably out of warranty like mine unless you bought the extended warranty. For you crlnmcgrth, i would check and see if you can find out when you bought yours exactly. If you are still under warranty sony will fix it for free or send you another system identical to yours for free. Call 1-800-345-sony. They open at 9 am est or 6 pst. Hope this helps.
Wow, someone who tried a lens cleaner first before asking, cool!!! Alright, it still sounds like it might be the laser lens, but the dust is probably built up a bit more than a lens cleaner can deal with. This happens, and it sucks. But seeing as both your systems are still fairly new, they should also both still be under warranty, Contact sony and see about getting them repaired. Your only other option would be to open the cases and clean the lens' by hand with a Q-tip and some Iso Alcohol VERY CAREFULLY.
Yes, most likely it will need to be replaced. But it wouldn't hurt to try a DVD player cleaning kit first. It may give it a little more time. If your PS3 is under a year old I advise that you contact Sony, they will repair or replace it for free and pay for all the shipping. Hope this helps, thanks!
Hi, you could try were you got the ps3 from they might exchange it for you. If not you need to phone your local sony company and they will advise you what to do and arrange an exchange for your unit. It should be covered by the warranty. hope this helps.