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Posted on Mar 16, 2011
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I have a soild black line about 1/2 thick on the right side of the entire page. Why?

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Hans Pearson

Hans Pearson

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  • Master 2,510 Answers
  • Posted on Mar 16, 2011
Hans Pearson
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Locate and check the printer drum. You should be able to see the mark that is causing the line on your page. It could be s scratch or a ring of toner that the wiper is not picking up because a nick or something under it. Try cleaning the drum with a very soft dry cloth and inspect it again. If the mark is still there the drum will have to be replaced. Do Not Try To Clean The Drum With Any Type Of Solvent!

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