Question about Dell 2135cn All-In-One Laser Printer

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We have Dell 2135CN -every time it prints it can't pick up the paper and we get a paper jam. We cleaned up all the rollers but there is no way we can watch the printer while it is trying to pick up the paper. Do you have any suggestions how can we fix that? Thank you Tatiana Todorova Hiebert Greenhouse, INC

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Dell 1700n Laser Printer Jam trouble

Remove the image drum and at the front of the printer you will see a rectangle flap that lifts up. Under the flap are three rollers. Clean them and it should take care of the problem. I use a product call Caikleen, it is a rubber cleaner and rejuvinator.

Posted on May 22, 2007

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checkitright
  • 1362 Answers

SOURCE: Paper jam light is on with no sign of a jam printer wont print.

1-paper is most likely stuck in the fuser, (where it exits and gets hot) you will have to remove it
2-it would be better to clean the rollers w/ alcohol then inside out.

Posted on Oct 10, 2008

dryden3
  • 2 Answers

SOURCE: printer 948 false paper jam

Tonight, I fixed my neighbor's Dell 948 printer with false paper jam.

After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.

That's what I did to fix my neighbor's printer.

Sincerely,
John

Posted on May 05, 2009

  • 240 Answers

SOURCE: Paper jams when printing

just add some more paper to the tray..and arrange it properly..
i think the paper pick mechanism failed to pick the paper.or there is a long time delay before the paper reach the printing area..

thanks for using FIXYA!

pls let me know if it solve the problem..

Posted on May 21, 2009

  • 13433 Answers

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

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1 Answer

I have a Dell 2335DN laser printer that produces a 'paper jam 0' error message but there is no paper jam. I open and close the paper tray multiple times until the paper actually prints. Suggestions?


I imagine this is a Lexmark model and if so then all you need to do is clean the pickup roller. that's the one that pulls the paper out of the tray. Use a damp cloth and put a little fairy liquid on it and clean the roller. Fairy liquid is a great degreaser and will remove all the oil from the rollers surface. it will then pickup first time provided the roller has not worn smooth.

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My Dell 2135cn printer all the sudden started making crazy loud grinding noises. Then I got a paper jam. I fixed the paper jam and tried to print again, but got the loud grinding noises and paper jam...


Refer to the service manual in disassembling the device.. Clean it thoroughly then try it again.. If, you have no experience in doing so, hire a qualified tech to do so.

Jun 17, 2011 | Dell 2135cn All-In-One Laser Printer

1 Answer

Not picking up paper


Most new printers and copiers will attempt to feed paper several times before failing and giving a jam condition. It sounds like that is what is happening to your printer.

Your tray rollers may be dirty. Remove the tray and use a clean cloth with mild detergent to clean the rubber rollers. Do not use alcohol this will dry the rollers out. If problem continues replace the tray rollers.

May 18, 2010 | Samsung CLP 300 Laser Printer

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Paper jam repeatedly


Possible cause:
The eject rollers get too slippery because of paper dust and other foreign matter.
Recommendation:
Clean the eject rollers with a paper towel dampened with water. A second cleaning may be
necessary. The easiest way to do this (without disassembling the machine for full access to
the rollers) is to hold the dampened paper towel against the rollers and make a blank print.
Clean the rollers as they turn and remove the paper towel as the paper ejects. Repeat as
necessary.
Now is a good time to also clean the paper pick up roller and feed rollers to prevent
feeding problems.

Jun 18, 2009 | Brother HL-2070N Laser Printer

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1720 printer clicking and will not pick up paper


open the back "flap" up, and locate the pick up rollers. if the roller is jammed or stuck, just rotate it manually until it begins to pick up paper again

Apr 09, 2009 | Dell 1720dn Laser Printer

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When sending to print the machines makes noise as if it;s grindin


hi that is a paper jam..this happens coz the rollers in the paper feed tray are not functioning well...try cleaning the paper rollers..

Apr 04, 2009 | Dell 3100cn Laser Printer

1 Answer

Hp2200D Won't print - "jam" light comes on - but no jam


Have you cleaned the feed roller? If it's dirty it'll spin but won't pick up any paper. Look at the paper after a "jam." Can you see any black roller marks on it? That's a sure sign of a dirty roller. If you suspect a dirty roller, clean it with a little alcohol on a cloth.

Mar 10, 2009 | HP LaserJet 2200D Printer

1 Answer

Paper jam light is on with no sign of a jam printer wont print.


1-paper is most likely stuck in the fuser, (where it exits and gets hot) you will have to remove it
2-it would be better to clean the rollers w/ alcohol then inside out.

Oct 09, 2008 | Dell 1700n Laser Printer

1 Answer

Paper jam


Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.
If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).

Thankyou,

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