Question about Dell 1815dn All-In-One Laser Printer

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My dell Laser Multi-Function Printer 1815dn has a line going straight down on any paper printed through the feeder

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  • Dell Master
  • 4,338 Answers

If it is from the ADF (Automatic Document Feeder ), it probably is a speck on the scanner glass. Lift up the top scanner cover and clean the glass esp. the narrow glass on the left side. Also, lift the small ADF cover and clean the rollers with a lint free cloth dampened with a mixture of alcohol and water.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Posted on Mar 16, 2011

  • vsalazar24 Aug 23, 2011

    This is very helpful but how do you clean the under side of the glass?

  • Matt Aug 04, 2012

    I have the same question about the bottom of the glass. How do you get the top off of this scanner to clean under the glass?

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My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

The paper will not feed to fax or copy on the top loader.


If your Dell 1815DN is jamming at Document Feeder (ADF assembly) the display may read Document Jam. You should replace the ADF Seperation Pad (Part# D1815-Z3) and the ADF Pickup Assembly (Part# D1815-Z4). Here is a video that shows you how. Iteminc.com has these parts and ships same day.

Jun 20, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815dn jam in automatic document feeder on last page.


Message saying document Jam but can't find any paper stuck anywhere. Do you have any suggestions?

Feb 06, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

It keeps saying that the scanner is locked, and I am unable to print anything. The connection with the computer is fine, but it quit in the middle of a print, and won't print since.


If you follow the link below you'll be able to download the manual for this multifunction unit. The location of the scanner lock switch is given in the "unpacking your multi-function printer" section.

Hope this helps.

Jan 19, 2010 | Dell 1815dn All-In-One Laser Printer

3 Answers

Dell 1815 All in One Printer Says No Paper When Paper is Full


Most likely the printer is asking for paper in the Manual Printer Feeder (not the tray). Try put paper in the MPF.

CHeers

Sep 01, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Scanner locked printer dell laser mfp 1815dn


The lock for the scanner is on the roof of the cavity where the printed paper comes out. Simply flip it to the other position and restart the printer.

Jun 03, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Lines going thru the pages of fax i send


you ma try to make a copy see if have lines through the page if does, you may go to document feed unit open the cover you may see a piece glass just use alcohol to clean it should take care your problem

Dec 13, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Dell™ Laser Multi-Function Printer 1815dn problem is that it says scanner locked unlock scanner


Power the printer off!
To unlock scanner look in the paper output tray on the "roof" of the tray to the left. You will see a light blue slide switch. Slide this towards the front of the printer. It needs a firm tug.
Power the printer back on. The error should be clear.

Aug 01, 2008 | Televison & Video

1 Answer

Dell 1600n Will only print with sheet feeder open


Rollers may be worn out and not properly grabbing paper or a gear may be broken. You should be able to inspect by lifting cover to feeder and watching as paper is pulled through.

Dec 04, 2007 | Dell 1600n All-In-One Laser Printer

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