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The Print head ribbon cable is 99% of the problems on printing! Don't worry about any cable coming from the unit to the machine itself. Now there is a Platen bar that the ink ribbon presses on to print. So if is light on one side or both you can adjust that! Go from the back side or the unit, you should see a black box thing. On each side is adjustments, stick a flat head, small, screwdriver in there and turn it. Be careful!!! You do not want to turn to hard it is plastic and will strip!!! That will adjust your platen bar.

If any more problems let me know! I work on these everyday!! Welch Systems Inc. Peoria, IL

Feb 21, 2008 | Epson TM U375 Matrix Label Printer

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