Question about ASUS Tablets & eReaders

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I have an asus Eee 100HA. i think some virus attacked while i was in the internet. i ignored it and the program stated scanning, my notebook started acting up weird so i shut it down. after few minutes i turned it on, there's no system start up but a blinking underscore in a black screen. i turned it off. after few hours, i turned it back on and its still the same thing. how do i solve this problem without erasing the files i have in my drive since most of it are very important files and i haven't back it up yet.

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  • Farah_D Mar 16, 2011

    i have done what you told me to do. there's still a blinking underscore even i pressed f8. as i said, the windows logo doesnt even appear. the underscore character just keeps blinking in a blank screen.

  • Farah_D Mar 16, 2011

    i have an asus Eee 100HA. i think some virus attacked while i was in the internet. i ignored it and the program stated scanning, my notebook started acting up weird so i shut it down. after few minutes i turned it on, there's no system start up but a blinking underscore in a black screen. i turned it off. after few hours, i turned it back on and its still the same thing. how do i solve this problem without erasing the files i have in my drive since most of it are very important files and i haven't back it up yet.

    i was told to do reboot safemode by pressing and holding f8 but it still doesnt work. what should i do? there's still blinking underscore in a blank screen.

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Hi

I suggest you download free 30 days trial version of AVG 2011 anti virus to remove all virus in your computer. Please go to www.avg.com and download the free trial version. Install it to your computer and run the virus scanner and remover. Before deleting viruses be sure to check it as it might needed the file.

Posted on Mar 16, 2011

  • Benjamin Jr Singson Mar 16, 2011

    I believe the windows operating system is corrupted because the viruses can manipulate or change setting of your operating system files.



    The only solution is to repair the operating system by inserting the WINDOWS OPERATING INSTALLER DVCD/CD in the CDROM. Then recover or save all your files to any external storage like USB flash disk or external Hard Drive because the viruses are still there. Run in other computer to check which files got viruses. Delete if necessary.



    Then you delete all the partition (to get clean copy of windows operating system) and then install fresh copy the operating system to wipe out all the viruses in your hard drive.



    I have here a blog with video on how to repair and install fresh copy of windows operating system. http://www.fixya.com/support/r7410371-re....



    Because you mention, it does not open the windows logo that would say the operating system is corrupted.

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The first thing you should try and do is to boot your computer into Safe Mode. This will load the basics of the operating system without loading the higher drivers for video, sound, and other normal operating system drivers. I am assuming you are using Windows 7, but the process is the same for all Windows operating systems.

Power up your computer and immediately press and hold your F8 key. This key has to be pressed before the Windows logo appears. You should get the Advanced Boot Options screen. Then you will use your arrow keys to highlight Safe Mode Without Networking (you'll do this just in case the virus is the kind that tries to get onto the internet and download or upload items to and from your hard drive). Eventually you will get a login screen. It will probably look a bit odd as your computer will not be in it's normal resolution setting. One of the login names should be your Administrator's account. This is the account that you want to login to your computer with.

Let the computer finish loading up Windows. Once that is complete you will want to run a complete scan of your entire system using whatever anti-virus program you have on your computer. If you have more than one anti-virus program, or is you have an anti-virus as well as an anti-spyware program, you should run all of them. Most of the better anti-virus programs are made to do an excellent job of scrubbing the garbage out of your system in Safe Mode. If you do not have any of these programs on your computer then you will have to purchase one for yourself. Any of your local computer stores will have a good selection to choose from. They all have their good points. I personally like the Eset Anti-virus software.

If you don't have anything installed on your computer for virus and malware removal you can boot your computer into Safe Mode With Networking. Once the system finishes loading you can go to the following website:

http://www.eset.com/us/online-scanner

This is an online version of their software that will scan your entire system and then get rid of anything it finds.

This is another website that you can check out:

http://forums.majorgeeks.com/showthread.php?t=35407

This will take you to an excellent article that you can follow step by step. They also have free programs that you can download that will run scans to help you get rid of any viruses or malware that you may have on your computer.

If you have any further questions please don't hesitate to let me know.

Posted on Mar 16, 2011

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