Question about HP LaserJet P3005 Printer

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Hello. During printing I often can see error message 13.01.00 - paper jam, but really nothing jammed. I have printer HP LaserJet p3005. Thanks

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Your printer has a misfeeding problem.
It never fed any paper so the sensor never sensed paper and thinks that there was a jam.
Try using the manual feed tray. If that works, pull out tray 2 and clean the feed roller . Is this printer
up to date on its maintenance? The feed roller might have to be replaced.

Posted on Mar 17, 2011

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Just found this on another forum:
http://www.fixyourownprinter.com/forums/printer/49328#8
I looked through the flap behind tray 2 and saw the rubber texture had worn away on the middle pickup roller, so it wasn't picking up. Gave it a clean and a bit of a scratch to roughen it up and made sure the paper was sitting up high in the tray to help it pick up. A temporary fix, most probably, but at least now I know the cause

Posted on May 23, 2013

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That is correct, the 13.01.00 paper jam error is caused by the paper not feeding into the printer from the paper tray. The paper pickup rollers and separation pad needs to be replaced. This can be done by the user to save a service call fee. The kit of parts you need is called a maintenance roller kit and it is available here.

http://www.ccl-la.com/catalog/product_info.php?products_id=172

I hope this helps, if so please rate our solution.

BuddyMc

Posted on Sep 30, 2011

  • Andrew Stout May 23, 2013

    do you know of any step-by-step guides to replace these parts with the kit you mention?

  • Buddy Mcsparrin May 23, 2013

    Hello Andrew,The roller kit comes with the service manual that has the full installation information.

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Posted on Jan 02, 2017

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SOURCE: Getting the error on my HP 4345mfp - TOP OUTPUT

my experience says jamming in duplex area using card stock. this may occur if default is duplexing. set default to single side and / or try same job using plain a4 80gm2

Posted on Mar 31, 2010

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Post the exact error message indicated on the printer LCD. 13.01, 02 paper feed issues, worn rollers or jammed paper inside of paper feed assembly.13.05, 06 fusing assembly issues, broken sensor flag in fuser or worn busing on fusing rollers (fusing assembly will be noisy or making grinding sound.) If this the issue being noisy, the fusing assembly has to be replaced along with one of the drive gears, about a 30 min. of work.

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To remove paper jam. Just remove the toner cartridge and pullout jammed paper. If still coming paper jammed error message. Switch of the printer and the printer will roll over the paper jammed.

Changing of fuser drum is required if the print out came with the black strips. This happens when you print large volume of printing jobs.

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Not all of the paper jam was actually cause by paper. There are also instances that the media is the one that is jammed, causing to display a "paper jam" message.

If you can't find any jammed paper from the unit, you can try inspect the following cause..
1. Trays are loaded improperly or overfilled.
2. Tray 2 or tray 3 is removed during print job.
3. The top cover is opened during print job.
4. The media that is being used does not meet HP specifications.
5. The media that is being used is outside of the supported size range.

Also, try to tun HP toolbox.. on the Paper Jam options, click the Typical Jam Locations... to see the internal paper path and potential jammed locations.

I hope this solve your problem...thanks..


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2 reasons:
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2. the heater/roller is damaged and needs to be replaced. I would suggest you take it to your nearest HP dealer to properly diagnose this for you.This would save you unnecessary cost in trying to pull it apart and causing more damage to it.

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Hi,
As i can understand whenever you try to print with rear door closed printed page should come on top from top output roller however paper gets jammed.
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Try to print a page using rear door open and it should come out from the rear drop down tray it printed page comes out successfully with rear flap open than paper gets jammed at top due to faulty top output roller.
However if the paper gets jammed at fuser with rear door closed than it is issue with fuser in that case you need to get fuser replaced at the same time replace 20 tooth gear next to fuser.

Thanks and Regards
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