Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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HP officejet Pro 8500. Replaced black/yellow cartridge and still get message "replace ink cartridge" thanks Tim 865-654-1702

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  • MacMaxim Apr 27, 2014

    All HP ink cartridges with computer chips on them will show low levels of ink after you refill them BECAUSE you did not also reset the computer chip! HP makes these cartridges this way so you DON'T refill them.

  • MacMaxim Apr 27, 2014

    Add a CommentJust purchase new HP inks or goof your printer is five years old or older, just buy a new printer. These printers are all made in China and are built to last only 3-5 years.

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Hi,
Here are some steps can help you.
Use only New Original HP ink
Restart the printer
Rreseat the ink cartridges
Update the firmware, download it from the link, make sure that you choose the correct operating system, and follow the on-screen instruction.
Check the ink levels, click Start , click All Programs, click HP ,click HP Solution Center, click Settings , click Printer Settings , click Printer Toolbox, Click the Estimated Ink Levels tab, note which cartridge is low on or out of ink
Restart the printer.
I hope this will be able to help you resolve the issue.
Thank you for choosing Fixya.

Posted on Mar 16, 2011

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Posted on Jan 02, 2017

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