Question about Kenmore Side by Side Refrigerator

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After emptying our ice maker, the refrigerator has stopped making ice. I have verified that the water supply to the refrigerator is OK (water dispenser working fine). I have also removed the ice cream shelf and manually advanced the ice maker, with no positive result. I also disconnected the tubing that supplies water to the ice maker and there was no water. Is there supposed to be a continuous supply of water to the ice maker?

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  • carib_indust Mar 16, 2011

    I checked the voltage at the solenoid and got 10V, which is the same thing I got on the water dispenser solenoid when not in use. Once I pressed the water dispenser, that solenoid voltage jumped to 120V. The problem is I dont know when the ice maker calls for water, can I check it by manually advancing the ice maker (pressing the on button on the ice maker for 15 sec)?

  • carib_indust Mar 21, 2011

    I found the problem, it was an ice plug in the filling spout for the ice maker. Is this a sure sign that the solenoid valve needs replacing?

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No the is not, the ice maker should have a solinoid valve to fill. If you dont have water at the tube coming into the refrigerator i would look at the supply to it. let me know if this helps.

Posted on Mar 16, 2011

  • Walter Kunesky
    Walter Kunesky Mar 16, 2011

    Find the solinode valve and if you can check voltage going to it on the fill cycle.

  • Walter Kunesky
    Walter Kunesky Mar 16, 2011

    yes you should be able to either advance it or manually put it in harvest, right after the harvest mode will be the fill cycle, let me know. I will be out a couple of hours but will be back and answer any questions you have. thanks.

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Posted on Jan 02, 2017

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I have a clear view ice maker and it fills fine and makes ice but it don't empty


Its issue with icemaker auger or dispenser assembly.Ice maker assembly has to be replaced.If any auger or auger motor is faulty.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

--------------------

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

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How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

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HI.FIRST MAKE SURE U HAVE TURNED IT ON.SWITCH OR LEAVER.2- WATER ON 3-WATER IN ICE TRAY.4 IF EMPTY PUT SOME ON MANUALY.AND TRY.IF IT WORKS ONCE AND STOPS THEN U HAVE A WATER SUPPLY PROBLEM.CHECK PIPE;WATER VALVE.IF ALL OK THENNNN...ICE MACHINE?HOPE THIS HELPS.ALI

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In order to keep your refrigerator's ice maker working properly, there are some components that will require routine maintenance and inspection. Some of the most common problems that can occur with your ice maker are the ice maker not making any ice, making too much ice and not shutting off, the ice tasting bad, ice cubes too small or discolored and ice cubes not ejecting from the ice maker. Checking your ice maker for potential problems on a regular basis will keep it operating efficiently.

1.Inspect the water supply line for any signs of cracking or crimps in the line. A pinched water supply line can keep the water from getting to the ice maker, resulting in no ice or smaller than desired ice cubes. Check to verify that the water supply valve is open enough to provide an adequate supply of water to the ice maker.

2. Flush out the water supply lines if you are noticing a bad taste in the ice cubes. This can be done by disconnecting the lines and running hot water through them. Turn on the hot water at the kitchen sink and place one end of the water supply line near the tap, holding it in place to allow hot water to run through it. Place the other end of the supply line in the sink to allow the water to drain through.

3 Reattach the water supply lines to the water supply and refrigerator. Repeat step 2 for the water inlet hose which runs from the inlet valve to the ice maker. If the water supply lines are old or discolored, consider replacing them with new water supply lines.

4 Check the temperature in your freezer to verify that it is getting cold enough. The freezer's temperature should be at 5 degrees and can be set with a control dial, normally located in the refrigerator compartment of your appliance. To test the freezer's temperature, place a cup of cooking oil in the freezer with a cooking thermometer sitting in the cooking oil. Allow the oil to sit in the freezer for 2 hours and then check the temperature.

5 Check the ice maker's shutoff arm to verify that it is operating properly. To work normally, the shutoff arm should be in the lowered position. Inspect the arm for anything blocking it or preventing the arm from moving freely. Lift the arm up to see if the unit shuts off in the up position.

6 Unplug the refrigerator from the electrical outlet and remove the faceplate of the ice maker's shutoff switch with a screwdriver, located on the ice maker. Remove the entire ice maker unit from the freezer by undoing the screws that are holding it in place. Unplug the ice maker from the freezer and take it out of the freezer to work on.

7 Remove the mounting plate on the top of the ice maker by unscrewing the screws and lifting it off the unit. Locate the shutoff switch, which has three electrical wires attached to it. The shutoff switch is located directly under the shutoff arm of the ice maker. Pull the electrical wires off of the shutoff switch with needle-nose pliers and label them so you know how to put them back correctly.

8 Inspect the electrical terminals for any rust or corrosion. Use an electrical testing meter to verify that the shutoff switch is working properly. You should get a reading of 0 or infinity on the meter. If the shutoff switch is not giving a reading, replace it with a new switch and reattach the electrical wires to the switch.

9 Place the mounting plate back over the ice maker and attach it with screws, then reattach the entire ice maker unit to the freezer. Plug the ice maker wiring back into the freezer and put the face plate back over the front of the ice maker.

10 Plug the refrigerator back into the electrical outlet and allow the refrigerator to run for a couple hours. Inspect the ice maker to verify that it is working properly.

Hope this tips would help you.
Good day! : )

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