Question about Acer Aspire 5742Z-4200 Notebook

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Hi there i have an Acer la[top with Windows 7, and its nots witching on. it is saying Bootmgr is missing. i just wanted to find out if its a hardrvie problem or software issue? and if i can use my warranty to cover this problem?

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  • g08b1910 Mar 16, 2011

    ok thank you, but is it a software or hard drive problem? its just that it is still on warranty, and im wondering if acer will cover it?

  • g08b1910 Mar 16, 2011

    ok thank you, if its successful, would this problem happen again?..what are the chances?

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You need to do a boot repair from the windows 7 disk

OR press F8 during boot up and then select the recovery options on the safe mode screen.

Either one should get you going again but just in case there is more damage you may even need to do a full re-install

Posted on Mar 16, 2011

  • 3 more comments 
  • Project NOMAD
    Project NOMAD Mar 16, 2011

    it is quite often a software issue and can range from a virus or other nasty to simply a file deleted by accident

    Its not often a hardware issue

  • Project NOMAD
    Project NOMAD Mar 16, 2011

    Not many cover software issues under warranty but if you got it very recently you could call the supplier and ask

    There is nothing to loose but they may also direct you to follow the steps i just gave you as well to be sure.

    Good luck in getting it sorted as I dont think its a major issue

  • Project NOMAD
    Project NOMAD Mar 16, 2011

    If it was related to a virus or nasty and you dont get it cleaned properly and a decent antivirus (NOT norton or McAfee) then the chances are increased.

    If it was accidental then the chances are a lot lower. It is hard to give exact numbers as everybody has differing needs of a computer. Use of a good antispyware program in addition to antivirus is also going to reduce the risk. Superantispyware or MBAM are both great programs that can help reduce the risk but have to be run regular.

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    Project NOMAD Nov 04, 2011

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  • Not.for.spam Dec 19, 2011

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1 Answer

My laptop says bootmgr is missing and i dont know how to fix


First make sure that all usb devices are unplugged and remove all cd's or dvd's or sd cards etc.
If you are running Windows 7 or Vista you can try do a repair by hitting F8 while it boots and then select repair. If this does not work you will need a install disc. If you have Windows XP you will need an install CD to do a repair. I have attached a few links that may help explain in detail. Thanks for using fixya.

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http://pcsupport.about.com/od/findbyerrormessage/a/bootmgr-is-missing.htm

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Here is a good step by step for this. It is writen for Windows Vista but should also work for Windows 7.

http://www.howtogeek.com/howto/windows-vista/fixing-bootmgr-is-missing-error-while-trying-to-boot-windows-vista/

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