Question about Jensen's VM9312 Car DVD Player

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Jensen vm 9412

Iam having problem with the touch screen. When i touch the screen nothing happens. So then i go too recalibrate it and i would touch the left side and let go it works but when i touch the right bottom corner it tells me to do it over do u have any suggestion for the problem.

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If you have already done a recalibration on it, and it's still not working, I'm thinking the touch interface is hosed a little more than you can handle on your own - it may have to be sent out to be repaired. It seems like that right-side portion of the touch panel is just plain worn out. I don't really know of any other way to try and bring it back - you might contact a Jensen dealer and ask if there are any product recalls for such defects though - if this has happened on a large number of the head units, they may issue a recall or at least partial reimbursement for the cost of repair. At this point though, a service dealer will be your best bet.

Posted on Aug 02, 2008

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