Question about Samsung Portable 120GB USB 2.0 External Hard Drive

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When i try to open the external drive, an error message say that "the request could not be perform because of an I/O device error. What should i do now??

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Run a norton disk doctor... it will fix this hopefully

Posted on Mar 16, 2011

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IO error


The message "The Request Could Not Be Performed Because of an I/O Device Error" appears when Windows is unable to read the data on a storage device.


If this error message appears when attempting to access the files on an input/output

(I/O or IO) device, such as an external hard drive, the file system on the drive could be damaged, the drive could be infected with a virus or the data connector inside the device enclosure could have come loose.


If troubleshooting the drive fails to fix the IO device error, formatting the drive might repair the device.

Connect the external hard drive to the computer.


Run an antivirus program.


Click the "Scan" tab or button, then click "Custom."

Uncheck all items in the list except for the drive letter assigned to the external drive.


Click "OK." Click "Scan" or "Scan Now" to run a virus scan on the hard drive.

Quarantine or remove any infections the virus scanner detects.


Click "Start." Input "cmd.exe" into the search field.

Press "Enter" to open Command Prompt. Input "chkdsk <drive>: /f /r" into Command Prompt.


Replace "<drive>" with the letter assigned to your external hard drive.

Press "Enter" to run CheckDisk on the drive.


CheckDisk will search for and repair detected errors or bad sectors.


Burn the files on the external hard drive to a set of DVDs or move the files to another drive, if possible.

If the IO device error reappears when attempting to move the files, disconnect the external hard drive from the computer.


Remove the power adapter from the drive.

Check the documentation included with the drive for instructions to take the drive apart.


If no instructions are available, contact the manufacturer for instructions or find out if disassembling the drive will void the drive's warranty.


Remove the screws securing the faceplate to the drive or from the edge of the enclosure. Insert the edge of a small, flathead screwdriver in between either side of the enclosure to wedge both sides apart.


Check the connections to the drive.

Confirm that the IDE or SATA interface is plugged into the back of the drive.


Reassemble the external hard drive, reconnect the power adapter and reconnect the drive to the PC.


Attempt to access the files on the drive.

If the IO device error reappears, return to Command Prompt. Input "format /fs:fat32 <drive>:" into the command-line prompt.


Replace "<drive>" with the letter assigned to the external hard drive.


Press "y" when the message "Proceed with Format (Y/N)?" appears.

The process will format the drive, erasing all data on the disk.


If the drive still fails to function after format, you will need to replace the drive.


Hope this helps




Nov 25, 2012 | Western Digital WD5000AAVS 500 GB SATA II...

1 Answer

I cant open my seagate free agent desk external drive


the drive is failing return if it us under warranty

Nov 06, 2012 | Seagate Computers & Internet

1 Answer

I am using windows xp home edition (SP2), when I'm going to insert an external drive to my pc, the external drive is detected but I cannot open it rather it appears "the request could not be performed...


Good Day!

is your HD Fell? have you try to open it to another computer? try it first. if the computer you inserted is OK. there seems a problem regardless to your computer. try to reformat it and install Win XP pro. (SP3)

Thanks and God Bless!

Apr 04, 2011 | Western Digital Elements (WDE1U4000N) 400...

1 Answer

I saw the message while copying even a single file from my external USB HD i-e "the request cannot be performed because of device I/O" and "digital delyed right failed" simultaneously...


Is the error occurring when reading "from" the W.D. drive,
or is the error occurring when writing "to" your internal drive?

> digital delyed right failed

Is that the exact spelling of the error-message?

Nov 17, 2010 | Western Digital 250GB ELEMENTS EXTERNAL...

1 Answer

I/O Device error


change your Cable I/O Error come from cable still not working then go to Hardware Shop and Change your HDD case

Apr 14, 2010 | Western Digital 320GB MyBook External USB...

2 Answers

I/O error FDU80


Dear Enryc2 I don't know if you have found a solution already but this is what I tried. If this is your bootup drive, disconnect all other drives, eg., CDRom/DvDRW, FDD, USB drives and try to bootup. You may also try to update your BIOS(only if you know how to).

Aug 29, 2006 | Fantom Drives M261-7010 (fdu80) 80 GB Hard...

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