Question about Microsoft Windows XP Professional

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WIndows XP blue screen

I got a blue screen saying there's a hardware malfunction. After rebooting, everything seems to be working fine. Is there a reason for worry?

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  • Jay Harel
    Jay Harel Aug 01, 2008

    Is there anything else I can do short of reinstalling everything?

  • Jay Harel
    Jay Harel Aug 02, 2008

    Great solution!

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5 Answers

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  • Master
  • 778 Answers

The blue screen lock up can be caused by conflicting programs if you have more than one in use at same time
try this Go to C:\ right click go to properties/tools/error checking/check now when new box pops up tick box to repair errors and reboot when windows reboots it will scan disc for errors and repair them when finished will automatically restart.
When restarted check the conditions when you had blue screen

Posted on Aug 01, 2008

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  • Master
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I had a machine through my shop recently with the same problem. It turned out to be a loose connection on the motherboard. I wouldn't worry about it too much, but if it persists or gets worse, especially when the machine is picked up or moved, then take the keyboard off and look for a loose connection.

Posted on Aug 01, 2008

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  • Microsoft Master
  • 19,396 Answers

One of the hardware device is causing a conflict in windows, and that is the reason you get the blue screen.
Sometimes you solve the problem reinstalling windows.
More often you have to locate the part and replace or disable it.
Often you fix this problem replacing RAM modules.
Try replacing RAM, or if you have two modules run the machine only with one to test it.
It will be slower, but if it does not give the problem your replace the faulty RAM.
If you have no experience in working on electronics call a technician or take it to a repair shop.
If you DIY always work with power unplugged and do not touch chip contacts.

Posted on Aug 01, 2008

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  • Microsoft Master
  • 6,487 Answers

This can be a driver problem if you want you can update all your devices driver to make sure they are using the correct software..

Hope that helps.........

Posted on Aug 01, 2008

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  • Microsoft Master
  • 1,183 Answers

Hi,
Generally the hardware malfunction blue screen comes , when there is driver conflict . The driver conflict can occur if there is an external printer or a webcamera attached to the system. If you got the screen only once there is nothing to worry. BUt if the screen comes up intermitttently, trying removing all external pheripherals except for keyboard mouse and monitor and thnen check the working of the machine

Thanks
proton

Posted on Aug 01, 2008

  • Mandeep  Singh
    Mandeep Singh Aug 01, 2008

    Yes,

    When you start your computer, tap on the f8 key slowly for 5 to 6 times .(need to do this before windows logo comes on the screen). Select safe mode on the screen using your keyboard and hit enter.

    If the system goes into safe mode select the administartor account. Once you see the start button after logging in . Try system restore.





    The other option is to run a repair of the operating system, for the same you would require a windows xp cd.





    Thanks

    proton

  • Mandeep  Singh
    Mandeep Singh Aug 01, 2008

    GIve us the model and maufacturer of your system , so that we can help you better on the forum





    Thanks

    Proton

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