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I have an external ovation hard drive model 2526.the problem at this moment is that its not recognized by my desktop and laptop computers.my OS are vista ultimate and w7 respectively. anticipating my thanks. more power!

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When you connect the hard disk the light is on?
If the hard disk light is on..try going to start ...in the search box type disk management and press Enter key .Then look for the disk that is not initialized and initialize it from there, then perform a format of the hard disk.

Posted on Mar 16, 2011

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Computer does not recognize external drive


Have you tried connecting it to different USB ports? Sometimes it works on one but not on another.

Does the drive needs an external power supply? Some models do, others works just by plugging them on USB directly - check your manual for this one.

Does the drive works on another computer? Test it to see if the problem isn't the drive itself.

Have you tried it on another OS? (You can download and burn a Linux Live-CD or even run it from a USB stick: http://www.ubuntu.com/download/desktop) - If it works on this, but not on your regular OS, may be a driver problem.

Does the drive needs drivers? If so (it's unlikely), you should install them.

If all fails (drive doesn't get recognized on another computer, doesn't use external power, doesn't work with other OS, doesn't need drivers) then the driver may be at fault, and you should return it.

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Try a new usb cable. Or take it out of the enclosure and connect direct to a sata port on a desktop pc.

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1 Answer

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Check your jumpers on the hard drive. DON'T leave it connected very long if the jumpers are not set for master / slave (furthest away/ closest to the IDE port on the computer or it can mess up the circuit boards on one or both drives! If you are using only one hard drive, set the jumper(s) for "cable select" (often abbreviated CS). If it still doesn't detect the drive, the drive may not have an "active" partition on it. You can solve that by booting to your OS installation CD -- assuming you have one!

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I have a WD external hard drive USB 2.0 750 GB. It was working just fine for many months, and suddenly, my laptop won't "read" it -- it's not listed/detected in "my computer." I thought there was something...


If the device is recognized and not listed as a driver in the Explorer, then the disk is not recognized as having been partitioned and formatted. You can use the Disk Manager to see if there is anything listed on the disk.
Start - > right-click My Computer -> Properties
In the management console, go to disk management and check your disks. The external disk should be there and then you can see the partitions and drives assigned to it.
If there is nothing on it, your MBR could be damaged, which needs to be restored.

Alternatively you could partition and format it, but then you'd loose the data on it, so that is a last resort.

I think a program called Acronis Disk Director Suite can restore MBR's. Have a look at this external hard disk troubleshooting article.

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1 Answer

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Very possible your problem is that this drive is not externally powered and your desktop does not put out enough power to drive it.  I'm guessing your desktop is older.  Especially if your desktop is USB 1.0 this problem would occur.  Your best bet in this case is to either mount a newer USB expansion card into your desktop, or get another externally powered harddrive and transfer data over to it from this one with your laptop.

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What OS are you using? Windows 98SE does not always recognize exterrnal hard drives. Try the external HD on a computer running Windows XP and see if that works. If it works on WinXP and not Win98SE or possibly WinME the External HD is good.

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