Question about HP PhotoSmart M627 Digital Camera

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HP Photosmart M627

Lens Error M627-31

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  • HP Master
  • 6,487 Answers

Try a reset follow this:

Open the Battery/Memory card door and remove the memory card.
Remove the power source form the camera.
If powering the camera with batteries only, remove the batteries for approximately 15 seconds.
If using an optional HP AC power adapter only to power the camera, disconnect it from the camera for at least 15 seconds.
If using batteries and the HP AC power adapter, remove both for at least 15 seconds.
Reinsert the optional memory card.
Reinsert the batteries and/or reconnect the HP AC power adapter to the camera.
Close the Battery/Memory card door.
Hope that helps.......

Posted on Aug 01, 2008

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  • HP Master
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Try first removing battery and putting back.

Posted on Aug 01, 2008

  • Ginko
    Ginko Aug 01, 2008

    If this simple reset does not work try gently playing with the lens while starting the camera.
    For example if the lens doe s not extend fully tap the back of the camera with the palm of your hand or try helping lens out with your fingernails.
    If error does not clear lens barrel must be taken apart and re assembled. In this case you will need to take the camera to a repair shop, or you can call service number printed in last pages of user manual.


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  • 899 Answers

SOURCE: I dropped my hp photosmart m627 and now it says

The only fix I kow of is to take the camera apart and set the gears on the lens correctly. You are going to need a small set of phillips and stright screw drivers, and a soldering iron.The back comes off easy enough, the next thing it to remove the screws on the back of the main board. the screws on the top function board. and then unsolder the two tabs on the top of the main board that connects to the battery compartment. Be sure to unsolder the correct ones. Once this comes off the camera lens is pretty easy to figure out. Just take the motor and gear section apart and set it correctly. I have done a few that when I just turned the barrell of the lens, I heard a snap and it worked fine. You may have to take it apart. If you need more help contact me at cwradio73 at gmail.com

Posted on Aug 04, 2009

  • 899 Answers

SOURCE: my camera has error 31

Your problems most likely came from it being dropped. The fix is time consuming but well worth it since this camera is a nice one to use. You are going to need a set of small screw drivers philips and straight. Also a soldering iron. Take the back off. Easy enough. Then remove the obvious screws you can see. Heat the iron up and remove the solder joints at the battery compartment. there are two and if you have taken all the screws out it will fall into your hand. Dont forget to remove the screws on the top board as well. If you turn the barrell on the lens you might hear a snap and that is a sign the lens has fallen back on to the track. If not take the screws out of the gear box and set the track on the barrell of the lens. This is not all that hard I have done several. Different cameras use different ways of getting to the motor drive. Most you dont have to unsolder, but with this one you do. I love this camera and it is worth the effort to fix. Write if you have problems

Posted on Aug 04, 2009

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WHEN I TURN ON MY CAMERA IT SAYS: LENS ERROR M627-31


Copy and paste this website into your browser for solutions:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Nov 10, 2011 | HP PhotoSmart M627 Digital Camera

1 Answer

I have a hp photosmart M627 camera. When I turn it on, the lens stays in and comes up on screen with a lens error:M627-31. Can you help please.


<div class="solution-text"> <span id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_lblSolution">Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.<br><a href="http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html" target="_blank" rel="nofollow"><br>http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html</a><br><br><b>Fix #1:</b> Remove the batteries fromthe camera, wait a few minutes. Put a fresh set of batteries back in(preferably rechargeable NiMH 2500mah or better) and turn the cameraon. If that didn't work, try pressing and holding the Function or OKbutton while turning the camera on. <br><b>Fix #2:</b>If the camera's batteries ran down completely while the its lens wasstill open, the camera may show a lens error or not start properly whennew batteries are installed. Remove the memory card and keep itremoved, then install the new batteries. When you turn the camera onwith the card removed it may come back to life, as this triggers areset in some cameras. Error E30 (for older Canon's) means that youdon't have a memory card installed, so turn it off, slip in the <a href="/support/t5307069-lens_error_lens_not_open#" target="_blank" rel="nofollow">SD card</a>and turn it on one last time </span> </div> <!-- /solution text --> <!-- helpful bar --> <span class="br"></span> <!-- /helpful bar --> <p class="add-comment"> <a id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_add-comment-form1_lnkHeader" onclick="javascript:ShowHideForms('ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_add-comment-form1');" lang="6652"><br></a> </p>

Aug 24, 2010 | HP PhotoSmart M627 Digital Camera

2 Answers

The proble is that my camara has the lens outside, when I turn on my camara appear a message that say lens error m627-31 y then the camara turn off


the motor that drives the lens must be damaged, u need to take it to the local service center to get the camera repaired.

Apr 14, 2010 | HP PhotoSmart M627 Digital Camera

1 Answer

Lens error m627-31 hp photosmart camera


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 30, 2009 | HP PhotoSmart M627 Digital Camera

1 Answer

I have a hp photosmart M627 camera. When I turn it on, the lens stays in and comes up on screen with a lens error:M627-31. Can you help please.


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 18, 2009 | HP PhotoSmart M627 Digital Camera

2 Answers

Lens error M627-31


Took camera to my local camera shop for advice and repair very fast response from them

Oct 14, 2008 | HP PhotoSmart M627 Digital Camera

1 Answer

Camara hp m627


la camara cuando enciende dice error lens: m627-30 que significa eso y como puedo repararla

Jul 09, 2008 | HP PhotoSmart M627 Digital Camera

1 Answer

Lens error


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 15, 2008 | HP PhotoSmart M627 Digital Camera

1 Answer

Error code M627-31 WHAT'S THIS?


não sei o que aconteceu com minha câmera da HP, quando ligo aparece a seguinte mensagem?: Lens Error: M627-31

Mar 23, 2008 | HP PhotoSmart M627 Digital Camera

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