Question about HP OfficeJet J4580 All-In-One Laser Printer
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Posted on Jan 02, 2017
SOURCE: hp officejet 5510 fax problem
what erros does it gve you Select from the list below
» Resolving Paper Jams » 'Phone Off Hook' Status Message Displays on the Control Panel » Interpreting Error Codes in Fax Communication Error or Fax History Reports » Mac OS 10.3: "Phone off Hook Message" When Receiving a Fax » Unable to Send Faxes from a Computer Restricted User Account
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Posted on Apr 07, 2008
Since you can send faxes, it's not the phone line or cord. It's most likely that you have the "distinctive ring" option set to something other than "all rings", check that first.
Posted on Nov 20, 2009
pleass make a copy from the printer
either you use a dedicated line for phone and fax or the same line for phone and fax
then perform a power drain on the printer steps to perform a power drain press and hold the power button down holding down the button unplug the power cable from the rear access of the printer hold down the button for 10 secs then first replug the power cord then reboot the printer press the setup icon(it resembles a wrench) on the printer touch screen then go to tools then select run fax test then you can come to know what is the problem if there is dial tone failure you need to check the phone line if all says pass then go to setup once again then go to advanced fax setup then check fax speed if it is fast set it to medium then check the ecm(error correction mode) set it to off from on then go to automatic reduction then set it to off then go to basic fax setup then check the rings to answer please make sure that the rings to answer for fax should always be 2 rings more than the telephonic answering machine run a fax test again then try sending a fax to the number(1-888-473-2963) thats the hp[ faxme ] number you will get a return fax if the fax test says that the fax hardware failed please contact the hp tech support thank you with regards
Posted on Dec 22, 2010
SOURCE: how do I turn off
Press the auto answer button until the button lits off/button light goes off.
Or got to front panel press set up button
go to basic fax or advance fax
look for auto answer and choose off
power off then turn the printer on to make sure the settings takes effect.
hope I helped you in simplest way I know
Christian from HP
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Posted on Apr 10, 2011
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