Question about Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell printer will print fine but when scanning or photocopying, the left side of the page will not copy.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 191 Answers

Refer to this free online website for dell

http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?treeid=4F006C0C8C044866841FEF0842919C1D&~ck=gp&servicetag=

Please tell me if you need more info

Posted on Aug 01, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What would make a printer only when making a copy or scanning put blue on paper? When printing its not there why?


The Dell 3115 (and Xerox 6180 multifunction, and Lexmark X560) all have a common problem with the INSIDE surface of the scanner platen attracting a deposit. This makes it a little 'cloudy' to look at, and produces a bluish tint to colour photocopies.

Print a test page from the printer that includes colours from all four cartridges. Then make 2 photocopies - one using the document feeder, and one using the flatbed. One may be better than the other - as a work-around.

The REAL solution is to clean the inside of the scanner platen (glass), but you must be very careful, otherwise you'll trash the printer. It is a very complex procedure to remove the scanner platen completely. It can (with great care) be lifted from the front, being very careful not to strain the cables. It can be cleaned successfully.

Apr 30, 2014 | Dell Printers:Dell MFP Color Laser 3115cn

1 Answer

My printer doesnt make any print at all.


Can you copy a document under the glass? B&W and color?

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Aug 14, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jul 27, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Why is there a line down the page of all my photocopies and outgoing faxes


This is likelly due to a dirty roller inside the printer. A roller is a cyndrillical component within the print device that pulls the pages through the the print device. If a piece of dirt becomes adhered to this roller then the dirt will rub off on any pages pulled through the print device.

You should consult the manual for your specific printer, this will tell you how to clean the roller. Check this link http://support.euro.dell.com... to find a manual if you lost your hard copy

May 18, 2011 | Dell Office Equipment & Supplies

1 Answer

My Dell 946 all in one printer keeps saying 'not contected to computer' everytime I try to scan, but the photocopying is fine. I've tried restarting my pc, and fiddling with the usb cable. Help!


Your machine will copy whether or not it's connected to a PC.

I'd uninstall your printer drivers and then reinstall them, reconnect the printer and you'll be cooking with gas!

Jan 05, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer works fine, but when scanning to copy or scanning to fax a line appears right down the middle of the either the outgoing fax or the printed copy. This when using the feed from the top of the...


If it only happens when you copy or fax, as opposed to 'printing"...clean the scanner glass -both the main glass and the narrow **** glass on the left side.

Please rate me.

Mar 31, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

When trying to print it says "Communication Not Available"


Reinstall the printer driver.
Get the latest driver from Dell.com Drivers and download.

Jul 08, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Photocopying a book


yes, there is a button for book form.

it will either be in additional functions or duplex mode.

when copying leave book open on glass it will scan the first page then scan the other page. you can have it on two different sheets or one double sided sheet.

Good luck.

p.s.: it should be in the user manual also if you have it.

Nov 15, 2007 | Canon imageRUNNER 5000 Copier

1 Answer

Dell 1600n and vertucal line while scanning


Any difference between using the document feeder and just the flat bed?

Nov 05, 2007 | Dell 1600n All-In-One Laser Printer

Not finding what you are looking for?
Dell Photo 964 All-In-One InkJet Printer Logo

Related Topics:

59 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

The Knight
The Knight

Level 3 Expert

69955 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6467 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...