Question about Washing Machines
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Posted on Jan 02, 2017
Open machine's service panel and check whether the motor spins. Let us know with your results and we will see how could we assiste you further.
Posted on Aug 31, 2007
If your basket appears to be off-center in the opening, and there is evidence of the basket rubbing the front of the plastic tub, then you should check out my post at:
If this is what happened to your washer, the 'burning smell' you refered to was the plastic tub getting hot from the rubbing of the basket (mine smelled the same way, I originally thought there was an electrical failure).
Posted on Nov 18, 2008
If your washer won't spin, check these:
It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
the motor is running, your washer probably has a frozen pump pulley or
a broken pump belt. To check the pulley, remove the pump from the
washer and try to rotate the pulley manually. If it doesn't turn
freely--if it's frozen or stiff--replace it. If the pump belt is broken
or looks quite worn, replace it--but be sure to check the pump pulley
before you change the belt.
the motor isn't running, the lid switch may be defective. If so, the
washing machine can't spin and may not function at all. The switch is
inside the washing machine main housing near the door frame. Often you
have to raise or open the top or front of the washing machine to get to
the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
lid switch may be defective. If it is, the washing machine doesn't
spin. The switch is inside the washing machine main housing near the
door frame. Often you have to raise or open the top or front of the
washing machine to get to the switch. If it's defective, you need to
motor coupler may be broken. Many Whirlpool®-manufactured washers use a
small, relatively inexpensive motor coupling. It's plastic and rubber
and is mounted to the shaft of the motor on one side, and to the
transmission on the other. Over time, the coupler wears out and fails.
You may need to replace it.
belt may be broken. Many washing machines have one or two belts. If a
belt is broken or badly worn, you need to replace it with a genuine
belt from the manufacturer. (Some washing machine belts are designed
with special characteristics not found in automotive belts.)
clutch may be worn. If your washer is a GE, it may use a clutch to come
up to the proper spin speed. As the clutch wears out, it may prevent
the unit from spinning well or at all. If the clutch is worn, you need
to replace it. For this job, you probably want to hire a qualified
appliance repair technician.
drive motor may be defective. Many washer brands use a reversing motor.
For agitation the motor runs in one direction, for spinning and
draining, the other. It's possible for a motor to burn out in one
direction and continue to operate in the other. If this happens, you
need to replace the entire motor.
spin bearing or basket drive may be worn or seized. These components
allow the inner tub to spin freely inside the outer tub. When this is
the problem, you usually hear a loud sound during the spin cycle. Call
a qualified appliance repair technician.
It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.
Posted on Jan 30, 2010
It appears your motor/motor controller has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 14, 2010
SOURCE: online repair manual for hitachi
machine does not want to turn during wash cycle and smells like it's burning out motor... drain and spin still work fine.. any idea what is going on? thanks..
Posted on Mar 16, 2011
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