Question about KitchenAid K5SS Heavy Duty Commercial Stand Mixer

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Mixer turns but makes a clunking noise, stops on contact.

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Hello Martyn,

I understand that you are having a problem with you Kitchen Aid K5SS. When the unit is on it is turning, when a load is put on it it stops. This is due to the gears in the head being stripped. However, we do not know what gears and how many are stripped without taking the unit apart. If you are not interested in taking the unit apart yourself, I would suggest taking in to a repair shop. If you are interested in taken the unit apart please post back to this thread and I will try and walk you thru it. However, if you want to locate a repair shop please post back your location and I will try to locate one for you.

Thank you for choosing FIxYa.com

Justin

Posted on Mar 16, 2011

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Hi, I only got my mixer 2 weeks ago and i used it for the 2nd time today. It was making a clunking noise and then stopped mid mixing and would not restart. After spometime it started again but then once...


Get a Copy of the Repair Part List from Kitchenaid.com.
First thing I would do is to check the two Motor Brushes (one on each
side of the Motor Housing). Make sure they are not worn out, and when
inserted, they must both make contact with the Motor Coils. If even
one of them is not in contact with the coils, the motor will not run.
You can also remove the Motor Housing and visually verify that they
are touching the Coils.
You may also need to adjust the mixer speeds:

Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted. Make sure that the Control
Plate is not damaged in any way, contacts are not charred or burnt,etc...

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
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6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
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For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
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If this solution was helpful, please rate it, thanks! – hslincoln

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