Question about HP DeskJet 960c InkJet Printer
Orage light is blinking and it won't print. unplugged it
Have spoken to HP people on the customer helpdesk. They said to try these steps to reset the signal for "cartridge empty".
Turn off printer
Unplug the USB cable (the one between the printer and PC)
Turn printer back on
Hold down the on/off button while you press the ink alert button 8 times, then the resume button 4 times.
Release the on/off button
This is supposed to clear the problem, it didn't work for me but it might work for someone else.
Because it didn't work for me, HP then advised me to get the printer serviced by a qualified engineer as they could help me no further. I've decided against this as it'd probably be a lot cheaper to buy a new printer. Such a shame, this lovely little printer has served me very well since May 2002 for my home business.
Anyway, I hope this solution works for other people
Posted on Dec 19, 2008
There are moments when you just want to crawl into a techno hole! Having spent ages trawling through solutions and even replacing my trusty 960C, I eventually found that removing the green protective strip from the bottom of my new HP tri cartridge dramatically improves ability to print!
Posted on Aug 22, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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