Question about HP DeskJet 960c InkJet Printer

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Hp 960c won't print

Orage light is blinking and it won't print. unplugged it

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  • christine299 Oct 02, 2008

    orange light blinking, won't print at all, definitely not a paper jam, have tried removing and replaceing both ink cartridges, still not working, printer settings look ok, it printed one document then just didn't print the next thing I sent and this light came on, don't have manual anymore, help appreciated!

  • sgvos Dec 18, 2008

    SNAP! I've got the same problem. I've tried everything, brand new cartridges etc., settings are correct. Was working ok then just stopped for no apparent rreason. Had techy's out to look at it too but they can't work out what's wrong with it either. They just told me to buy a new printer. It's such a great little printer I'm reluctant to get rid and buy new.

  • lazer4691 Feb 05, 2009

    i've unplugged and replugged everything, changed out new cartridges and same result of the first orange light blinking at me

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Have spoken to HP people on the customer helpdesk. They said to try these steps to reset the signal for "cartridge empty".

Turn off printer
Unplug the USB cable (the one between the printer and PC)
Turn printer back on
Hold down the on/off button while you press the ink alert button 8 times, then the resume button 4 times.
Release the on/off button

This is supposed to clear the problem, it didn't work for me but it might work for someone else.

Because it didn't work for me, HP then advised me to get the printer serviced by a qualified engineer as they could help me no further. I've decided against this as it'd probably be a lot cheaper to buy a new printer. Such a shame, this lovely little printer has served me very well since May 2002 for my home business.

Anyway, I hope this solution works for other people

Posted on Dec 19, 2008

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There are moments when you just want to crawl into a techno hole! Having spent ages trawling through solutions and even replacing my trusty 960C, I eventually found that removing the green protective strip from the bottom of my new HP tri cartridge dramatically improves ability to print!

Posted on Aug 22, 2010

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HP Deskjet 960c will not print


Hi, I have the driver files that you need but the size is 15Mb and also I am unable to send you the link so you can download it yourself as it requires a member login. So...can you email me and I will reply sending an attachment with the files in it.

Hope this helps,
Let us know
SeaJade

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