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Ox61011be5 is the General Printer message I can't get rid of on my HP Photosmart Premium printer.

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SOURCE: Ink Failure on HP photosmart premium C309g printer

Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Posted on Mar 15, 2010

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Daniel S
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SOURCE: Try to print but: get General Printer error 0x61000f6

Hi

This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

Posted on Jun 22, 2010

Testimonial: "Thank you very much for the information. very helpful. I am sure this information will help other people as well. Thanks again. "

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SOURCE: When I try to print

Try the solutions on the following page. The first solution is the most effective - it's a utility HP has that will try to diagnose and fix the problem for you.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en&product=3737195

Posted on Aug 12, 2010

  • 2 Answers

SOURCE: My new hp photosmart premium printer says general printer error 0

I had the same issue and I ended up solving it by opening the top door for about 30 seconds to look at the ink and it started initializing the printer... since that's more lucky than good, I also found hp's support page for this error.
Here it is.
Solution one: Reset the product

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.


If this doesn't work you can get to other hp support by going to www.hp.com, then clicking on 'Support & Troubleshooting' at the bottom right of the page. Next, type in what type of printer you have in the 'Support for your products bar:' and select 'See support and troubleshooting information,' then click '>>.' I went to 'Solve a Problem' to find out what to do with the error message, but you might find some help in the 'Getting Started' section too, which is right next to 'Solve a Problem.'

Hope this helps!

Posted on Dec 04, 2010

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1 Answer

What does general printer error mean? How do I fix it


It means that something has gone wrong when you tried to print and it is not broken or needing repair. The printer just needs to be "reset". To do this, unplug it from your pc and also from the power source. Wait one to two minutes and then plug it back in. That will get rid of the error

Mar 21, 2011 | HP Photosmart Premium C309g multifunction...

1 Answer

Try to print but: get General Printer error 0x61000f6


Hi

This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

Jun 22, 2010 | HP Photosmart C3180 All-In-One InkJet...

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