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Our dishwasher doesn't get the dishs clean. The Model No. is dwu6750aam- serial10607783qy

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Hi and welcome to FixYa, I am Kelly

This is usually caused by either a restricted drain, (usually the problem) or larger than usual particulate under the lower wash arm tower.
The restricted drain can manifest itself:
- At the air gap at the sink (remove cover by lifting straight up then unscrew the inner cap nut and remove the particulate) NOTE the installed position of the upper cap under the nut as it will only go back together in one position)
- At the Air Gap outlet hose connections (remove hoses 2 ea. and inspect plastic tubing)
- At the sink connection. This can be either a direct plumbing connection or a garbage disposal connection. (remove the hose and inspect drain port hole for the connection.)
- At the pump outlet, (remove hose and inspect drain port)
If after doing the above you still have drain problems you will have to remove the lower wash arm and support to inspect the sump area for debris. NOTE: Pay close attention to how the lower wash arm is assembled.... they can end up being a rubitz cube!

Your illustrated parts list is here: (I will list item numbers below)
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=44530&diagram_id=28395557#d28395557

Make sure that the lower wash arm (Item 2) and the upper wash arm (item 21) do not have food particulate in the holes.

There is a very very remote possiblity that the pump filter (item 6) is clogged but unless the unit sat with food particulate in it for months of no use it should not be bad.

After doing all of the above you still have the problem it is most likely the impeller (item 13) that has failed.

Thanks for choosing FixYa,
Kelly

Posted on Mar 15, 2011

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Posted on Jan 02, 2017

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