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How do I upgrade my phillips VOIP841 internet phone

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  • lowflier469 Mar 16, 2011

    Thankyou for your instructions for upgrade. I took your instructions 2&3 and my Firmware version is up to date. i.e. vi.0.4.80 and thw IP is 192.168.2.3 ;and DHCP enabled. What now?

  • lowflier469 Mar 16, 2011

    Thanks for that. I don't know if you know or not , the reason I asked for help on upgrading my phone was because that was what one of the other FIXYA experts had said would sort out the problems with my internet phone. Would be interested to hear what you thinkis wrong with the set up. Here is my problem. I purchas3ed my VOIP841 and set it up.It worked fine that evening but by the next morning , on the handset display was the message " setting upsystem " and I was unable to use Skype and could not access contacts unless I first switched off the power to the base unit and the router. After I left the power off for 30 seconds, I turned it back on and reset the power to the base unit. I then could use Skype as per normal but after a few hours of non use the same " Setting up system " message would be displayed and I would have to go through the same routine again to use the phone on Skype. Hope you can iron this one out.

  • lowflier469 Mar 16, 2011

    Yes , thesolution was helpful in as much that Ishall know how tocheck for the most recent upgrade.. the reason I asked for that information was becausew the previous expert that i spoke to reckoned that doing that would solve my problem.

  • lowflier469 Mar 16, 2011

    As I said in an earlier message, the only reason that I wanted to know how to upgrade my phone if I had to , was because it was what one of FIXYA's previous experts had said would fix my problem. cheers for your help

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Please click on the link below:
Philips VOIP841 upgrade instructions .
If you don't have adobe reader installed ...navigate here to get adobe reader.

Posted on Mar 15, 2011

  • Reparatii PC - Service IT

    The last available version on Philips web site is V1.0.4.80 if its up to date ,then you don't need to update it.

  • Reparatii PC - Service IT

    It was my pleasure helping you!

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Try retrieve the IP address of your VOIP841, on the handset press the “Menu” button, navigate to the “Settings” menu and choose the option “Network”, then "DHCP", it should give you an IP address, make a note of this. Open your Internet browser and type in the IP Address of the VOIP841 into the address bar. The Internet browser will show the internal Internet page of your device. Login with the following username and password:
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Right. I've fixed it!

Here's what I did.

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I called the Philips service center, and they were a bit useless, but they said if it doesn't work you could try taking the batteries out of the phone for 4 hours. Hmmmm... only try this if the above doesn't work!

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