Question about LG Neon GT365 Cell Phone

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Ok so i got my phone yesterday and i had the same phone before but know i cant send or get pictures at all. so is there somthing that i can do to fix it?

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You'll need to configure your phones MMS and Mobile internet settings according to your carrier. There should be a tutorial on your carriers website on how to do this.

Posted on Mar 15, 2011

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Posted on Jan 02, 2017

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I can receive text but cant send.....says protocal error...unspecified i have reset the phone and still nothing was workin fine yesterday


Hi the problem you are having is with your message center number this is a common problem and usually happens after you have changed your sim card to another network all you need to do to solve this problem is call your service provider and tell them the make and model of phone you have then ask them for the correct message center number.
they wont charge for this and they will tell you how to set it up, you will also need to ask them to send you the latest wap and mms settings so you can use the net and send and receive picture messages. they wont charge for this either and they will send you these settings via txt message and this will then update your phone to the latest settings.

let me know if you need further assistance ok

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Hi this is a common problem, the reason you cant send any picture messages is due to the fact your phone has the wrong mms settings all you need to do is call your service provider and tell them what make and model of phone you have got then ask them to send you the latest mms and wap settings.

your service provider wont charge you for doing this and they will send the settings via text message this will then update your phone to the correct settings and it will allow you to send and receive what ever you like.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

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1 Answer

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Do you mean you want to send a picture via bluetooth? If so, make sure your device and the one you want to send the picture to, are paired to each other. Then, go to 'Start > Programs > File Explorer'. Once there, select the directory containing the picture to be sent, by selecting it in the application's upper bar. Then, tap and hold over the file (the picture). A context menu will pop up. Select 'Beam File...'. A screen will come up showing you the bluetooth devices which have been detected (wait a while for their names to appear). Tap on the device to receive your file. Wait until 'Done' is shown, and tap on OK.
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hi, all you need to do is contact your service provider and ask them to send you the correct internet and mms settings they will send you these for free and they send them via text message this will then update your phone to the correct settings and allow you to receive picture messages.

Its the mms settings that are wrong on your phone so once they send you these via text message this will then update your phone and will then solve your problem.

Let me know how you get on or if you need further assistance ok

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1 Answer

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hi, if you cant recieve picture messages then this means your mms settings are wrong all you need to do is contact your service provider and ask them to send the correct settings to your phone they send these via text message and this will then update your phone to the correct settings enabling you to use the messages as you should do.

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1 Answer

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hi there in many cases you have to send a picture message first to acctivate this on your phone so send a friend a picture and this should set up settings with ur network provider this then allows you to get incoming picture messages

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1 Answer

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Are you with ATT? I got notified Yesterday by ATT that they are having Widespread Multimedia Problems at this Time. Should be fixed by Next Week.

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line up the infra red port (little black shiny square on phone, usually places on one of the edges.) with the computers infra red port(if it has one) then select picture on phone go to options, and send, choose Via infra red and select. the phone with now serch for an infra red device to send it to. when it has it will begin to send it. the receiving device should recognise that somthing is being sent to it and will request permission to recieve it. click ok and thats it. Ports have to be lined up exactly and very closely.

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1 Answer

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call you mobile service provider and ahve them fix the problem, it is a network issue.

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