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Hi guys we have made the mistake in buying 3 laptops brand new from you guys first one replaced under warranty less than a year old a lot of money to replace the software 2 one fixed under warranty 8 months old once again total loss of software its done it again 2 months later so we got to go there again with the software .this compaq im on is playing up so its going to need to get looked at its 1 MONTH OLD we have another which is 1 WEEK OLD we just waiting for that one to start having problems are we best to dump your brand and go for something better we run 1 compac and 2 hps thank you for your time Phillip Newport

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So, what is your question?

There is nobody on FIXYA that "officially" speaks for either HP or their COMPAQ subsidiary.

Buy the "three-year-extended-warranty" from HP before the "standard" warranty expires.

Review your "backup" strategy, to eliminate/minimize any "data" loss that you might experience when each laptop fails.

Posted on Mar 15, 2011

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Posted on Jan 02, 2017

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Brand new acer 16.9 kaptop doesnt play sound in media player dvd


If your Acer is brand new and less than 1 year old then I suggest returning it to the shop where you bought it and have it repaired under warranty. If you try to repair it you may void your warranty.

Jul 04, 2009 | Acer Aspire 5570-2758 Notebook

Tip

Your rights under customer warrenty


if the unit is less then 3 yrs old then it comes under expected to last warranty this law says that items above $100 u.s must last more than 3 yrs if they dont the company must give you a replacement if not fixabe or a money back refund this is law demand your right just say 3 year expected life warranty and see the look on there face it always makes me laugh at people who buy extended warranty's in this case the dept of consumer service has got your back <br /><br /><br />best of luck <br />

on Dec 31, 2010 | Televison & Video

1 Answer

Need a new motherboard for Toshiba satalite pro A200, any ideas as to where and how much, also is it worth replacing or buying new, thanks.


Hi there.
If you have a look on Ebay you may be able to get one from there but you have buy a brand new one and they are not cheap to replace, they can be in excess of £200/$375!!! if you bought a second hand one then there could be a chance it won't work meaning you have wasted a lot of money. A replacement motherboard could cost the price of a brand new laptop which would have a years warranty.
I personally would buy a new laptop and sell yours for spares and repairs, at least that would cover some of the cost of a new machine.

Good luck and thanks for using FixYa!!

Apr 06, 2009 | Computers & Internet

1 Answer

Please advise about laptop repair


This is always a preference call. Dell has great service when you are under warranty, but the warranty extension is a little pricier than third party. Here is my general rule of thumb:

If the warranty is more than 20% of the current value, its too expensive. a 1 year old laptop is worth about 60% of its new value. so do some math, and always keep in mind the cost of a replacement.

If you have a high end laptop, that is heavily relied upon, for sure keep the factory warranty. If its personal, your money is better spent on backing up personal data (photos and files) and saving the extra money for the eventual upgrade later on.

-FW

Jan 04, 2009 | Dell InspironTM 1501 Notebook

2 Answers

Phone NO LONGER under warranty, has LOTS of problems...HELP!


Even if your phone isn't under warranty you can get it replaced. Call verizon (*611) hit 0 and explain your problem. If they ask if there was water damage, corrosion, or NON VZW RINGTONES say no to all. ***** and complain about switching service and they will send you a refurbished phone of the same type. I have dont this nine times with my env. Piece of **** phone

Dec 14, 2008 | LG enV VX9900 Cellular Phone

1 Answer

Compressor


Hello
Welcome to fixya.
I'm Huuum and happy to assist you,

I believe your problem is an old compressor about to go!
At 11 years old My advice is do not put good money into bad!
A new fridge will pay for itself in a few years by using a lot less electricity!

Here is an interesting report I just read!

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.
Thanks for giving me the opportunity to help!

Please remember to leave me a rating before you sign off!
Thank You, HUUUM

Sep 29, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Fridge/freezer not cool.


Hello
Welcome to fixya.
I'm Huuum and happy to assist you,

I believe your problem is an old thermostat or compressor !
How old is it?

My advice is do not put good money into bad!
A new fridge will pay for itself in a few years by using a lot less electricity!

Here is an interesting report I just read!

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.
Thanks for giving me the opportunity to help!

Please remember to leave me a rating before you sign off!
Thank You, HUUUM

Sep 20, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Freezer - top shelf frosted over -- poor cooling through rest of freezer


Hi yadak,
Happy to help.

You may need a new door seal.
But they are not easy to put on properly
and I would not recommend spending a lot of money on a ten year old freezer!
the new ones are much more energy efficient and will save you a lot of money!



These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

Aug 08, 2008 | Kenmore 13.7 cu. ft. / 388 liter Upright...

1 Answer

Tempeature control panel


Hi Robert,
Happy to help.

If the unit is ten years old or more, buy a new one and save a lot of money on electricity!!!!!!!!

OR
If you call service.
These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

Aug 05, 2008 | Kenmore 13.7 cu. ft. / 388 liter Upright...

1 Answer

Screen has cracked


The only way to see if the laptop is still under warranty is to contact Toshiba directly. They have a warranty information site online at: http://www.csd.toshiba.com/cgi-bin/tais/su/su_navShell.jsp?cf=su_wa_cent.html

Aug 13, 2007 | Toshiba Satellite A105-S4004 Notebook

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