Question about Sony Playstation 3 (PS3) Console

2 Answers

I system updated my ps3,while installing it freezes at 99% and when i restart it the installation begins again but never gets to 100% and i cant cancel the installation! HELP! When i rung the service they want me to send it in and pay $350!!!! to repair???? Almost half the cost of a new one,whats with that??

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  • jonelles Mar 15, 2011

    Already tried this solution b4 i contacted u guys, so no doesnt help. thanks 4 trying anyway.

  • jonelles Mar 15, 2011

    Ive tried the downloading via internet the latest update onto a flashdrive and installing it that way onto the ps3 but it does nothing but install the update again from the beginning,wont even give the option of home menu or anything and freezes at 99%. The ps3 was working perfectly fine up until the latest update download. Ive also tried a number of times the holding down the on button etc..????

  • jonelles Mar 15, 2011

    thanks for the advice

  • jonelles Mar 15, 2011

    Hi, tried downloading onto flashdrive again like u suggested, still couldnt get the system menu up so did the holding the pwr button for the 3 beeps and release. No recovery mode appeared so could not use the flashdrive, just still starts updating from the beginning and freezes at 99%. I could try an be super woman and try the disassemble??

  • jonelles Mar 16, 2011

    Already tried that too. Disassemble???

  • jonelles Mar 16, 2011

    Got nothing to lose, will give it a go. Thanks 4 your help, hope it works!


2 Answers

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A piece of hardware is not plugged in, missing, or malfunctioning.
1. Disassemble your PS3
here's how
Reassemble your PS3 and make sure everything is in place.

Posted on Mar 15, 2011

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  • Reparatii PC - Service IT

    First try this ..
    Download the update from here onto a storage device:
    Plug the storage device into the PS3 and go to update, then select update from storage device.
    if you can't get into the regular system menu to apply the update,hold the power button down on the console until you hear 3 beeps, then release it,the recovery console will appear, you can update via the internet or usb drive without needed the main system firmware to do so in case it was corrupted

  • Reparatii PC - Service IT

    You can perform a reset by holding down the Power button for about 10 seconds. The power light should turn red, then you can let go of the button.

  • Reparatii PC - Service IT

    Is the last can perform

  • Reparatii PC - Service IT

    Good Luck !


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The only thing I can suggest in this case is to download the update from the playstation website onto an external usb flash drive. You need to make a directory on the flash drive called PS3, then within that directory another called UPDATE. Put the downloaded update file within the update file. Next prepare your PS3 for updating via safe mode. Do the following -

Turn the PS3 off into standby (red light on)
Press and hold the power button until the PS3 turns back off into standby (It will have beeped 3 times while you were holding the power button)
Press and hold the power button again until you hear 2 quick beeps together.
Connect your controller via usb and press the PS button
A menu will load, choose option 6, and select external media. Follow the on screen prompts to install the update from the flash drive.

Hopefully this should work. If it does not then Sony are more than likely correct and it will need a specialist repair :(

Hope this helps and thank you for using FixYa

Posted on Mar 15, 2011

  • Kevin Penn Mar 15, 2011

    Ok, well I am sorry it did not work for you, in all honesty I have never known a PS3 to recover from this type of error if the flash drive installation does not work, it is usually caused by bad unrepairable firmware on the nand flash chip in the PS3. Hope you get it fixed somehow.


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I system updated my ps3 but when its installing it only gets to about 99% and it gives me an error, and i retart my ps3 and the installation begins again but it never gets to 100%, and i cannot cancel the...

Dear, before you get in touch with Sony technical support you may want to try to use the PS3 recovery options. The PS3 stores a copy of firmware drivers on the hard-drive and will reload any corrupt files. To access the recovery menu, do this: Make sure the PS3 is turned off Press and hold the power button on the PS3 it will power on then power off. When it's off press and hold the power button again until you hear two consecutive beeps. When you hear the double beeps immediately take your finger off the power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try) It will ask for the controller to be connected via the USB cable, Turn on the controller and you will have access to the menu. Be aware that you may lose all of your previously saved data (NOT trophies, they're stored online so don't worry).
Thank you for using Fixya and for rating my solution if you find it helpful. Peter_Rei

Aug 06, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hii i updated my ps3 but when its installing it only gets to about 76% and it gives me an error, and i restart my ps3 and the installation begins again but it never gets to 100%, and i cannot cancel the...


It sounds like you may have some corrupted data on your hard drive. The link below will help you address this.

Let me know if you have any more problems or questions


Aug 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hi my playstation keeps freezing and everytime i follow the instructions on the playstation it freezes again. it now wont start correctly. Could you help me please ?



your PS3 is freezing simply because your console is affected by heat, so you have to cool it down. If the freezing continues even after cooling down, you can follow the steps below:

To stop the PS3 from Freezing, you could begin by putting off your console and wait for 20 minutes. After that, put it back on. Check if there's any loose cables. If there is, put them back in.

If the problem still persist, try the below steps,

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System.

Take care.

Jul 09, 2010 | Sony Playstation 3 (PS3) Console

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I solved my problem like this.
As the update started i pulled out the HDD (litte plastic cover on bottom of the PS3 and one screw). And then it run to 99% and stopped without any message. Then i unplugged the power to restart the system. At the next restart it run to 45% again and then jumped to 100%. Now my system is updated correctly and runs just like it should

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Hi I AM ZEUSPOLSKA sorry for my english but i have solution this ******* nightmare!!




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