Question about Panasonic KX-T7731 Corded Phone

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We have Panasonic KX-T7731 telephones in our office. we have three incoming lines and approx. 7 extensions. the phone co has assured me they've turned on caller id capabilities for all three lines but nothing shows up on the display screen when a call comes in. The only thing that shows up is CO 1, CO 2 and CO 3 depending on which line the call comes in on. What can I do to turn on the caller id mode? Thanks!!

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  • Panasonic Master
  • 2,460 Answers

A 3x7 system with 7731 phones tends to show that you have a TA-624/824 series system. CID is delivered to the phones via a xxx93 card and programming. In a 624 it connects to the main board via a ribbon cable and is installed in the system cover. The 82493 cards plug into slots on the main board. Once, or if, the card is installed, it needs to be turned on via programming. At the very minimum, program 900 in system programming turns it on and there are other parameters that you can adjust in the 900's.

Carl

Posted on Mar 16, 2011

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Jan 24, 2014 | Panasonic KX-T7731 Corded Phone

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Panasonic KX-T7730, we have a 824 phone system and cordless handsets (kx-tg1711) we cannot make outgoing calls on these handests but can take incoming calls and can transfer calls. how do we programme


  • Locate the program and auto-store button on your telephone. You will be using these to customize many of the features on your KX-T7730. The program button is used to enter or exit programming.

  • 2

    Program your outgoing line preference, i.e., the line you prefer to seize when you go off hook. Press "Program" "1" "1" "store" for no line. Press "Program" "1" "2" "Store" for an idle outside line. Press "Program" "1" "3" "Outside Line Number" "Store" for an assigned outside line. The outside line number will be a single or double-digit number that is set through your phone system.

  • 3

    Program your incoming line preference, i.e., the line you prefer to answer when you go off hook. Press "Program" "2" "1 "Store" for no line. Press "Program "2" "2" "Store" for ringing line. Press "Program" "3" "Outside Line Number" "Store" for an assigned outside line.

  • 4

    Program your flexible CO buttons. These are the inner row of 12 lighted buttons. Your outside lines need to be programmed to these--you can choose any of these 12 buttons in any order. Press "Program" "CO Button" "0" "Outside Line Number" "Store." The outside line number will be a single or double-digit number that is set through your phone system.

  • 5

    Program any other unused flexible CO buttons for an extension number or any frequently dialed phone number. Press "Program" "CO button" "1" "Extension Number" "Store" or "Program" "CO Button" "2" "9 + Phone Number" "Store". A "9" must be entered at the beginning of a phone number to tell your phone system to seize an outside line before dialing, e.g., "9-1-212-555-1234."

  • 6

    Locate the programmable feature buttons (the row of 12 solid buttons on the right). These buttons are basically one-touch buttons that can be set for extension numbers or phone numbers. Press "Program" "(PF) Button" "Extension Number" "Store" or "Program" "(PF) Button" "9 + Phone Number" "Store." Remember to press "Program" again to exit programming.

  • 7

    Locate your "FWD/DND" button. This button is used for setting "Call Forward" or "Do Not Disturb" on your telephone. To set call forwarding, go "off-hook" either by lifting the receiver or pressing speakerphone. Make sure you go to intercom and not an outside line. To forward all calls, go off-hook, press "FWD/DND" "1" "extension number" (the extension number that you wish to forward all your calls to) "#". After you hear a confirmation tone, place the receiver on-hook. The steps to set call forwarding for busy/no answer are the same as above, except you will press "2" in place of "1". To cancel call forwarding, press "0" in place of "1".

  • 8

    Program "Do Not Disturb," which stops your phone from ringing--any callers will just hear a DND tone. To program, go off-hook, press "Program" "4" "#" on-hook, to set. Press "0" instead of "4" to cancel.

  • 9

    Locate the message button--this works in coordination with your message light at the top right of your telephone. If the light is lit, press "message" to hear a message left to you either by another extension or a voice mail system. The message button can only be programmed as a message or one-touch button. To program as a message, press "Program" "Message" "3" "Store." To program as a one-touch, press "Program" "Message" "1" "Extension Number" or "Program" "Message: "2" "9 + phone number."

  • 10

    Return your KX-T7730 to its default settings by pressing "Program" "#" "*" "Store."



  • Read more: How to Program a Panasonic KX T7730 ' eHow.com http://www.ehow.com/how_7159736_program-panasonic-kx-t7730.html#ixzz1eYPzbevZ

    Nov 23, 2011 | Panasonic KX-T7730 Corded Phone

    1 Answer

    How do i program the panasonic kxt-7731 so when a call is coming in i can just lift the handset to answer instead of pushing the co line


    You have to do 2 things: Make it ring and turn on Line Preference-Incoming Ringing line. The first is done from SYSTEM programming in programs 408/409/410 for DAY/NIGHT/LUNCH. The second is defaulted to Ringing so if the phone rings, it's supposed to work. If you've changed it, then from your idle phone you press PROGRAM and dial 22 STORE. (21 is no preference and 23 plus a number is a specific line).

    Carl

    Apr 26, 2011 | Panasonic KX-T7731 Corded Phone

    1 Answer

    How do use my caller id on my kx-t7731 telephone?


    Caller ID requires 3 things, service, hardware, and programming. The hardware is a CID card with a part number ending in 93, as in TA62493,82493,TD193 etc. Then system programming in the 900's turn it on for each CO line and the phone needs to be ringing to display CID when the phone rings.

    Carl

    Apr 21, 2011 | Panasonic KX-T7731 Corded Phone

    2 Answers

    I bught a kx-ta824, I just have one CO line and i want to put 4 extensions , but i couldn't. I can just recive 1 call and then the line sounds busy.


    With one CO line you can only make or receive one external call at a time. You can have extensions connected on intercom calls, but once your CO line is in use, anyone calling in will get a busy signal, as will anyone in the office trying to make an outside call. You'll need additional CO lines if you want to have several outside calls going on at once.

    Apr 10, 2009 | Panasonic KX-TA824PK Phone

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    Incoming Call not Ringing


    Either call line 3 first, or make your phone ring :-)

    What might be the easiest is to swap modular plugs in the back room between 2 and 5. That way, you get your old extension back and everything will work as it did.

    If you can't do that, then you're going to have to do some system programming to turn on the ringing on your phone. If you have a TA series system, you should be able to do it from either the PC or a phone connected to jack $1. If you have another model, you should have a system manual on how do make programming changes.

    Carl

    Jun 03, 2008 | Panasonic KX-T7731 Corded Phone

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