Question about Microsoft HP Pavilion DV6276US Notebook PC

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Dear Sir/madam - WINDOW VISTA HOME PREMIUM - SERVICE PACK 2 UPGRADE - HP PAVILION DV5 NOTEBOOK PC - PROCESSOR - AMD TURION (TM) X2 DUAL-CORE MOBILE RM-72 2.10GHz - MEMORY - 4.00GB - SYSTEM TYPE - 32-BIT OPERATING SYSTEM i am writing to you because my hp laptop has stopped working. every time i switch it on it does not boot only the cap lock and scroll locks lights flash repeatedly and i have tried using the recovery disk to no avail. futhermore i would like to know what the best way to get it fixed for example sending it to hp in order fo you to sort out the problem

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  • 55 Answers

Hello,
If as you say the lights are flashing, I suspect that indicates a hardware problem. Unfortunately, something like that cannot be solved by yourself (or us). You should contact HP to send the notebook in for checking it and repairing it.
Hope that helps!

Posted on Mar 15, 2011

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