Question about Sharp INKJET FAX UX-A1000

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Fax coming in, but cannot read it

I haven't had a problem with this machine yet. But today faxes started coming in and half of the lines are missing off the page. I've tried changing the cartridge it's not that. I can't find if there is a way to self clean the machine. Any suggestions? The only thing I can think of is that it's the drum....but this machine was cheap, and i'm sure it will be cheaper to buy a brand new one.

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YES. You can clean the small target glass, may have whiteout or something on it....

Posted on Aug 01, 2008

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Posted on Jan 02, 2017

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We had a phone person come to our office today and install new phone in another office and all of a sudden our fax says "line in use" We unplugged everything and he hooked one of his devices to the line...


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Strange problem


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Make sure ECM is turned on. Do not turn on Junk Fax because you will most likely block other faxes.
If you really want the fax machine to work properly, you should connect it to a dedicated line.
You will be disappointed with performance if you try sharing it with other items on the same line.
Reasons, your fax line will be busy when your other functions are being used, and obviously you will miss faxes.
If you are taking a call or message when fax comes in, if the machine is made to give faxes first priority, you will be disconnetcted.
Also, which one do you want to set to pick up first?
The fax machine answers on a certain ammount of rings and so does Voice mail. Which has priority to you. DO you want to miss faxes for messages, or messages for faxes.
Set up vioce mail for 3 rings and fax for 4, then you miss the fax. Reverse it and you miss the message.
Just telling you, I have people call all the time for issues with faxes on the same lines with other items, Answering machines, credit card billers, other phones, etc etc etc.
Good luck. But putting multiple items on the same phone line is setting you up for disappointing performance. And it will not be the problem of the fax machine, It is designed to do what it is supposed to.
Just telling you the truth up front. If your faxes and messages are both important to you. You need a dedicated line for the fax.

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Oops, I disconnected from the chat with you after I said I would stay connected. If you have any other questions, feel free to ask them here. Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.

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