Question about Uniden Cordless Phone

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Disconnect and static

We thought the trouble WAS the phone so my dad went out and bought a new cordless phone. (It is a good phone, can't remember the name...) Still we have the problem of static on the line (his line!) and for no apparent reason, the phone will just disconnect. My dad does not have a computer. He does have an alarm system (ADT) which he has had for years. Why is this happening all of a sudden? The phone company has been out twice and have done nothing to fix this problem. They are saying it is the fault of ADT- something isn't quite right with it...The phone company has checked the outside lines and supposedly the inside lines. Any ideas?????

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Turns out the old ADT alarm system, which had shown "fault" for over a year on the wall box might have seized the line . My husband replaced the battery in the motion detector (which was the particular fault that was showing) and so far things seem to be ok. If this doesn't work, my husband is going to rewire the phone in my Dad's house. I was impressed with the quickness of a response to my question by kaylynnie. She did a great job even though the jury is still out on if this actually completely did the trick. Thanks!

Posted on Aug 04, 2008

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Hi mgee 7890,

The main thing you stated that makes me feel the issue is with a line. Maybe not ADT. Security systems sit idle until needed. However, if it is an older system and has a failure, it could seize the line and disconnect. But with the static issue, it does sound like an inside wiring issue. There may be a short in the connection to the alarm system. I would call an independent wiring person. They are cheaper and can test from end to end. When two companies like this are involved sometimes finger pointing slows getting a resolution. So this takes care of that. Also, if there is a short they will usually reconnect it so you know you have a good connection. If this helped, please rate my response. And feel free to respond if you have any additional questions.

Kay
Jackson Communications

Posted on Aug 02, 2008

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